At a Glance
- Tasks: Lead the configuration and maintenance of the Ivanti Neurons ITSM environment.
- Company: Join a leading collaboration in network infrastructure for research and education.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to contribute to internal tooling projects.
- Why this job: Make a real impact on global research and education through innovative technology.
- Qualifications: Experience with Ivanti Neurons, Python, and web technologies required.
The predicted salary is between 60000 - 80000 £ per year.
About Client: Our client is the leading collaboration on network and related infrastructure and services for the benefit of research and education, contributing to Europe's economic growth and competitiveness.
Working Model: Hybrid
Your work will help ensure that critical internal processes run smoothly, supporting colleagues who, in turn, support the global research and education community.
- Lead the configuration, maintenance, and evolution of the Ivanti Neurons ITSM environment, ensuring it remains stable, well‑designed, and aligned with user needs across our client.
- Manage Staging → Test → Production deployments through reliable, documented, reproducible processes.
- Collaborate closely with Solution Architects, Software Developers, Product Owners, and internal teams to understand business requirements and translate them into Neurons workflows, forms, SLAs, notifications, and integrations.
- Deliver Level 3 support for the Neurons platform, troubleshooting complex issues and driving improvements to availability, performance, and quality.
- Train ITS support engineers on day‑to‑day configuration tasks, contributing to shared understanding and long‑term maintainability.
- When capacity allows, contribute to broader internal tooling work—primarily in Python—to support and extend our client’s software ecosystem.
With your background in Ivanti Neurons, platform configuration, and software engineering, you’ll bring strong technical ownership and a desire to ensure high‑quality, reliable internal systems.
- Experience configuring, deploying, and maintaining the Ivanti Neurons ITSM Platform, ideally including multi‑stage environments and performance optimisation.
- Foundational understanding of Python development, ideally with exposure to packaging tools (pip, setuptools, tox) and CI/CD practices.
- Knowledge of web‑based front‑end technologies (e.g., JavaScript, TypeScript, Node.js, React) and how they interact with backend services.
- Experience with relational databases such as MySQL or PostgreSQL.
- Comfort working with Linux environments, version control systems, and standard engineering tooling.
Senior Platform Engineer (Hybrid) employer: RemoteStar
Our client is an exceptional employer, offering a hybrid working model that promotes flexibility and work-life balance. With a strong commitment to employee growth, you will have opportunities to enhance your skills in a collaborative environment while contributing to impactful projects that support the global research and education community. The company fosters a culture of innovation and teamwork, ensuring that every team member's contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Platform Engineer (Hybrid)
✨Tip Number 1
Network, network, network! Reach out to people in your field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Platform Engineer role.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company and its culture, and be ready to discuss how your experience with Ivanti Neurons and Python can make a difference. We want to see your passion and how you can contribute to the team.
✨Tip Number 3
Show off your skills! If you’ve worked on relevant projects, create a portfolio or GitHub repository to showcase your work. We love seeing practical examples of your expertise in platform configuration and software engineering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals who are eager to support the research and education community.
We think you need these skills to ace Senior Platform Engineer (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Platform Engineer role. Highlight your experience with Ivanti Neurons and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in platform configuration and software engineering makes you a perfect fit. Let us know what excites you about working with us!
Showcase Your Technical Skills:Don’t forget to showcase your technical skills, especially in Python and any web-based technologies. We love seeing examples of how you've tackled complex issues or improved system performance in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at RemoteStar
✨Know Your Ivanti Neurons Inside Out
Make sure you’re well-versed in the Ivanti Neurons ITSM environment. Brush up on your experience with configuration, deployment, and maintenance, as well as any multi-stage environments you've worked with. Being able to discuss specific examples of how you've optimised performance will definitely impress.
✨Show Off Your Collaboration Skills
This role involves working closely with various teams, so be prepared to talk about your collaborative experiences. Think of instances where you’ve successfully partnered with Solution Architects or Software Developers to translate business requirements into effective workflows. Highlighting your teamwork will show you’re a great fit for their culture.
✨Demonstrate Your Troubleshooting Prowess
Level 3 support means tackling complex issues head-on. Prepare to share examples of challenging problems you’ve solved in the past, particularly related to platform stability and performance. Discuss your approach to troubleshooting and how you drive improvements—this will showcase your technical ownership.
✨Get Comfortable with Python and Front-End Tech
Since the job mentions contributing to internal tooling work primarily in Python, make sure you can discuss your foundational understanding of Python development. Also, brush up on web-based front-end technologies like JavaScript and React, as they’ll likely come up in conversation. Showing that you’re keen to learn and adapt will set you apart.
