At a Glance
- Tasks: Test and improve web applications for a cutting-edge 3D printing platform.
- Company: Join an innovative marketplace revolutionising additive manufacturing.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic startup environment with plenty of room for career advancement.
- Why this job: Make a real impact in the exciting world of 3D printing and technology.
- Qualifications: Experience in QA or software engineering with strong testing skills.
The predicted salary is between 35000 - 45000 £ per year.
Job Location: Remote
Employment Type: Full Time
About the Client:
Our client is building a marketplace and AI platform for additive manufacturing. They help companies convert legacy, custom, and hard-to-source parts into 3D-printable parts, then match those parts with the right suppliers, materials, and manufacturing processes. They are looking for a strong CAD Engineer in India who can help create, modify, reverse-engineer, and prepare parts for 3D printing.
Responsibilities:
- Product QA & Testing: Test customer and supplier web applications across core workflows. Validate user signup, login, part upload, file processing, printability analysis, supplier matching, RFQ creation, quote submission, and order flows. Create and maintain QA checklists, test cases, and regression test plans. Test across browsers, devices, file types, and edge cases. Identify bugs, reproduce them clearly, and document expected vs. actual behaviour. Verify bug fixes before release. Help maintain release quality as new features ship quickly.
- App Monitoring & Reliability: Monitor production applications to make sure core workflows are online and functioning. Watch for failed uploads, broken pages, API errors, background job failures, and unusual customer behaviour. Escalate critical issues quickly and help triage root causes. Help maintain uptime and customer trust by catching issues before customers do. Create simple internal dashboards or alerts for product health.
- 3D Printability Review: Review customer-uploaded files including CAD, PDFs, drawings, and part metadata. Help assess whether parts appear suitable for 3D printing based on geometry, material, size, tolerance, and process constraints. Flag common printability issues such as thin walls, unsupported features, overhangs, small holes, tolerance risks, warping risk, poor file quality, or missing information. Work with engineering and domain experts to improve printability scoring and analysis workflows. Help build internal printability review checklists and part-classification processes. Compare automated printability outputs against human judgement and identify gaps.
- Customer Behavior & Product Insights: Analyse how customers are using the platform. Identify where users get stuck, abandon workflows, upload bad files, or fail to complete RFQs. Review support issues, customer feedback, uploaded part data, and usage patterns. Translate product usage observations into clear bug reports or product improvement suggestions. Help the team understand what customers are actually trying to do, not just what the software says they did.
- Analytics & Reporting: Create dashboards for product usage, customer activity, part uploads, RFQs, supplier responses, conversion funnels, and system errors. Track key metrics such as signups, active users, part uploads, upload success/failure rates, file types uploaded, printability analysis completion rate, RFQs sent, supplier quote response rate, and customer drop-off points. Use tools such as Google Analytics, PostHog, Mixpanel, Metabase, Supabase, SQL, or similar platforms. Create weekly product quality and usage reports for the team.
- Bug Fixing & Light Engineering: Investigate bugs in the frontend, backend, APIs, database, or integrations. Make small code fixes independently where possible. Work with engineers on larger issues and provide clear reproduction steps. Help improve error handling, logging, validation, and user-facing messages. Review code changes from a QA and product reliability perspective. Contribute to internal tools, scripts, dashboards, or automation.
Required Skills:
- 2–5 years of experience in QA, technical support engineering, product operations, analytics, or software engineering.
- Strong ability to test web applications and document bugs clearly.
- Basic full-stack development ability, ideally with TypeScript, JavaScript, React, Node.js, SQL, and REST APIs.
- Ability to read code, debug issues, and make small fixes.
- Experience with browser dev tools, logs, network requests, APIs, and databases.
- Familiarity with analytics tools such as Google Analytics, PostHog, Mixpanel, Metabase, Looker Studio, Supabase, or SQL dashboards.
- Strong attention to detail and ability to catch edge cases.
- Comfortable working in a fast-moving startup environment.
- Strong written communication skills.
- Ability to work independently and escalate issues clearly.
3D / Manufacturing Skills:
Prior 3D printing experience is not mandatory, but the candidate should be excited to learn additive manufacturing quickly. Helpful skills include familiarity with CAD files such as STEP, STL, 3MF, IGES, DXF, DWG, and PDFs; basic understanding of 3D printing processes such as FDM, SLS, MJF, SLA, and metal additive manufacturing; ability to understand mechanical parts, drawings, dimensions, tolerances, and materials; experience with slicers, CAD viewers, mesh repair tools, or 3D printing workflows; interest in manufacturing, automotive, aerospace, industrial parts, or physical products.
Nice to Have:
- Experience with Playwright, Cypress, Selenium, Jest, or automated testing.
- Experience setting up monitoring, alerts, or error tracking using tools like Sentry, Datadog, LogRocket, New Relic, or similar.
- Experience with cloud platforms such as AWS, Azure, Render, Vercel, or Supabase.
- Experience with GitHub, pull requests, CI/CD, and deployment workflows.
- Experience with CAD, 3D printing, mechanical engineering, or manufacturing software.
- Experience building dashboards or writing SQL queries.
- Experience in a startup where responsibilities were broad and fast-moving.
Example Projects:
- Test whether a customer can upload a STEP file, get a printability analysis, and send an RFQ to suppliers.
- Identify why uploaded PDFs are failing to process and file a clear bug report with logs and reproduction steps.
- Create a dashboard showing daily part uploads, failed uploads, and RFQs sent.
- Review 20 uploaded parts and classify which ones look printable vs. risky.
- Find where customers are dropping off during onboarding.
- Fix a frontend validation bug that prevents suppliers from submitting quotes.
- Add better error messages when a CAD file cannot be processed.
- Create a weekly report showing product health and user behaviour.
QA Engineer / Product Operations Engineer (Remote) employer: RemoteStar
Our client offers a dynamic and innovative work environment, perfect for QA Engineers looking to make a significant impact in the additive manufacturing space. With a strong emphasis on employee growth, they provide ample opportunities for professional development and learning, particularly in cutting-edge technologies like 3D printing. The remote work culture fosters flexibility and collaboration, allowing you to contribute meaningfully while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land QA Engineer / Product Operations Engineer (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your QA projects, testing strategies, and any cool dashboards you've built. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common QA scenarios and questions. Think about how you'd handle specific bugs or testing challenges. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace QA Engineer / Product Operations Engineer (Remote)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the QA Engineer role. Highlight relevant experience, especially in testing web applications and any familiarity with CAD files or 3D printing processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention any specific projects or experiences that relate to our marketplace and AI platform.
Show Off Your Attention to Detail:As a QA Engineer, attention to detail is key. In your application, make sure there are no typos or formatting issues. We appreciate candidates who take the time to present their work neatly and clearly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at RemoteStar
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, like TypeScript, JavaScript, and SQL. Be ready to discuss your experience with these tools and how you've used them in past projects.
✨Showcase Your QA Skills
Prepare examples of how you've tested web applications and documented bugs. Think about specific instances where you identified critical issues and how you communicated them to your team.
✨Understand 3D Printing Basics
Even if you don't have direct experience, show enthusiasm for learning about additive manufacturing. Brush up on CAD files and 3D printing processes so you can engage in meaningful conversations about the role.
✨Prepare Questions
Have a list of insightful questions ready to ask the interviewer. This could include inquiries about the company's approach to product quality or how they handle customer feedback. It shows you're genuinely interested in the role and the company.
