Investment Administrator

Aim and Purpose of the role:

To provide administrative support for all Investment Directors and Investment Managers.

Job Location: Truro, England

Specific Duties:

Duties could include, but are not limited to the following:

1. Processing new business/accounts and changes to existing business/accounts and maintaining accurate and up-to-date information.
2. Working closely with various administration support departments to ensure accurate and timely records are kept for all clients, with a priority on processes that ensure account set-up is accurate and meets client needs.
3. Assisting with the preparation of 6 monthly/Annual portfolio client reviews.
4. Liaising with clients, providers, other third parties, and other departments as required.
5. Ensuring client fees are settled in a timely manner and monitoring the department’s debtors’ list.
6. Maintaining and updating the client database.
7. Assisting with department mailshots.
8. Accurate record-keeping and data entry.
9. Any other administrative tasks within the department as required.
10. Filing of own completed work (using Volume Document Management System).
11. General departmental filing when required.
12. Undertake any additional duties as requested by the Line Manager/Director.

Other Requirements:

1. Articulate with good communication skills.
2. Works well on own initiative.
3. Ability to manage own, sometimes demanding workload and excellent time management skills.
4. Ability to remain calm and tactful when under pressure.
5. High level of care and attention to detail even when working under pressure.
6. Ability to work within a team.
7. Flexible.
8. Organized and passionate about providing quality support.
9. Positive outlook and the ability to get on well with other people.
10. A level (or equivalent) standard with GCSE pass in English & Maths.
11. Computer literacy is essential. Proficient in Word, Excel (including writing formulas).
12. Google Mail/Drive/Sheets/Word and Internet.
13. Experience in Document Management Systems and document scanning is an advantage.
14. A Financial Services administration background is advantageous, with Investments being desirable.

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