Head of Payment Operations
Head of Payment Operations

Head of Payment Operations

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and innovate in fintech operations, managing payments and strategic partnerships.
  • Company: Join a fast-growing global company shaping the future of finance.
  • Benefits: Enjoy remote work, competitive pay, stock options, and premium health insurance.
  • Why this job: Make a real impact on global financial systems and empower users worldwide.
  • Qualifications: 8+ years in fintech operations with strong leadership and analytical skills.
  • Other info: Be part of a dynamic team driving innovation and operational excellence.

The predicted salary is between 48000 - 72000 £ per year.

About the Role

We’re looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of Remotepass’s fintech stack; including payments, cards, and future financial products. You’ll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance. You’ll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.

Key Responsibilities

  • Define and execute the overall fintech strategy, roadmap, and operating model.
  • Lead fintech product development across payments (pay-ins/pay-outs), cards, and future products.
  • Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers.
  • Negotiate commercial terms and identify opportunities for innovation and cost optimization.
  • Develop scalable operations for payment execution, reconciliation, vendor management and risk management.
  • Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks.
  • Oversee analytics and P&L across all fintech products; use data to drive performance improvements.
  • Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience.
  • Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring).
  • Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability.

Requirements

  • 8+ years of experience in payments/fintech operations and product, including global pay-ins/pay-outs, wallets, cross-border flows.
  • Demonstrable track record of building and scaling fintech or payments programs (including vendor partnerships, cost optimisation, metrics that improved performance).
  • Deep understanding of payments ecosystem (PSPs, acquirers, issuing processors, payout networks, FX, settlement), regulatory/licensing frameworks (AML, KYC, payments licence regimes).
  • Experience negotiating and managing relationships with financial institutions.
  • Excellent analytical, commercial, and strategic thinking skills.
  • Deep familiarity with compliance, risk, and licensing in fintech.
  • Track record of building and leading high-performing teams.

Benefits

  • Fully remote, work from anywhere
  • Competitive compensation and performance-based bonus
  • Stock options and premium health insurance
  • Opportunity to shape the fintech backbone of a fast-growing global company

Head of Payment Operations employer: RemotePass

At Remotepass, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the fintech space. Our fully remote work culture allows you to thrive from anywhere while enjoying competitive compensation, stock options, and premium health insurance. With a strong focus on employee growth and the opportunity to shape our fintech backbone, we empower our team to drive meaningful change and achieve their professional aspirations.
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Contact Detail:

RemotePass Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Payment Operations

✨Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those who work at companies you admire. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your expertise! Create a LinkedIn post or write an article about a recent trend in payments or fintech. This not only showcases your knowledge but also gets you noticed by potential employers.

✨Tip Number 3

Prepare for interviews by diving deep into the company’s fintech strategy. Understand their products and think of innovative ideas you could bring to the table. We love seeing candidates who are genuinely interested!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to make an impact.

We think you need these skills to ace Head of Payment Operations

Fintech Strategy Development
Payments Operations Management
Product Development in Fintech
Strategic Partnership Management
Negotiation Skills
Cost Optimisation
Payment Execution and Reconciliation
Risk Management
Compliance Knowledge (AML, KYC)
Data Analytics
P&L Management
Process Automation
User Experience Improvement
Team Leadership and Mentoring
Operational Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Payment Operations role. Highlight your experience in fintech operations and product development, especially around payments and partnerships. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in payments and fintech, and how you can drive innovation at Remotepass. We love a good story!

Showcase Your Analytical Skills: Since this role involves overseeing analytics and P&L, make sure to highlight your analytical skills in your application. Mention any tools or methodologies you've used to drive performance improvements in past roles. Numbers speak volumes!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at RemotePass

✨Know Your Fintech Stuff

Make sure you brush up on your knowledge of the payments ecosystem, including PSPs, acquirers, and regulatory frameworks. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also ready to lead.

✨Showcase Your Leadership Skills

Prepare examples of how you've built and led high-performing teams in the past. Highlight specific instances where you mentored team members or drove operational excellence. This will demonstrate your capability to lead the fintech/payments team effectively.

✨Be Ready to Discuss Strategy

Think about how you would define and execute a fintech strategy for Remotepass. Be prepared to share your vision for product innovation and how you would manage strategic partnerships. This shows that you’re not just a doer but a thinker too.

✨Data-Driven Decision Making

Since analytics play a big role in this position, come prepared with examples of how you've used data to drive performance improvements in previous roles. Discuss metrics you've tracked and how they influenced your decisions, showcasing your analytical skills.

Head of Payment Operations
RemotePass

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