Head of Payment Operations

Head of Payment Operations

Full-Time 72000 - 108000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead payment operations and drive fintech innovation for a global platform.
  • Company: Join RemotePass, a dynamic fintech company revolutionising workforce management.
  • Benefits: Enjoy remote work, competitive pay, stock options, and premium health insurance.
  • Why this job: Shape the future of fintech while empowering global teams and driving growth.
  • Qualifications: 8+ years in payments/fintech with strong leadership and analytical skills.
  • Other info: Be part of a fast-growing team with opportunities for professional development.

The predicted salary is between 72000 - 108000 ÂŁ per year.

About RemotePass

RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth.

About the Role

We’re looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of RemotePass’s fintech stack; including payments, cards, and future financial products. You’ll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world‑class reliability and compliance. You’ll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.

Key Responsibilities

  • Define and execute the overall fintech strategy, roadmap, and operating model.
  • Lead fintech product development across payments (pay‑ins/pay‑outs), cards, and future products.
  • Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers.
  • Negotiate commercial terms and identify opportunities for innovation and cost optimization.
  • Develop scalable operations for payment execution, reconciliation, vendor management and risk management.
  • Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks.
  • Oversee analytics and P&L across all fintech products; use data to drive performance improvements.
  • Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience.
  • Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring).
  • Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability.

Qualifications

  • 8+ years of experience in payments/fintech operations and product, including global pay‑ins/pay‑outs, wallets, cross‑border flows.
  • Demonstrable track record of building and scaling fintech or payments programs (including vendor partnerships, cost optimisation, metrics that improved performance).
  • Deep understanding of payments ecosystem (PSPs, acquirers, issuing processors, payout networks, FX, settlement), regulatory/licensing frameworks (AML, KYC, payments licence regimes).
  • Experience negotiating and managing relationships with financial institutions.
  • Excellent analytical, commercial, and strategic thinking skills.
  • Deep familiarity with compliance, risk, and licensing in fintech.
  • Track record of building and leading high‑performing teams.

Benefits

  • Fully remote, work from anywhere
  • Competitive compensation and performance‑based bonus
  • Stock options and premium health insurance
  • Opportunity to shape the fintech backbone of a fast‑growing global company

Head of Payment Operations employer: RemotePass Inc

RemotePass is an exceptional employer that offers a fully remote work environment, allowing you to thrive from anywhere while being part of a dynamic fintech and workforce management platform. With competitive compensation, performance-based bonuses, and stock options, we prioritise your financial well-being and career growth. Join us to shape the future of fintech in a culture that values innovation, operational excellence, and collaboration across global teams.
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Contact Detail:

RemotePass Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Payment Operations

✨Tip Number 1

Network like a pro! Reach out to people in the fintech space, especially those who work at RemotePass or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for interviews by diving deep into RemotePass’s products and services. Understand their payment operations and think about how your experience aligns with their needs. Show them you’re not just another candidate, but someone who gets their mission.

✨Tip Number 3

Don’t forget to showcase your leadership skills! As a Head of Payment Operations, they’ll want to see how you’ve built and led teams before. Share specific examples of how you’ve driven innovation and improved performance in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the RemotePass team.

We think you need these skills to ace Head of Payment Operations

Fintech Strategy Development
Payments Operations Management
Product Development in Fintech
Strategic Partnership Management
Negotiation Skills
Cost Optimisation
Payment Execution and Reconciliation
Risk Management
Compliance Knowledge (AML, KYC)
Data Analytics
P&L Management
User Experience Improvement
Team Leadership and Mentoring
Operational Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Payment Operations role. Highlight your experience in fintech operations and product development, especially around payments and compliance. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for RemotePass. Share specific examples of your achievements in payments and how you can drive innovation in our fintech stack. Let us know what excites you about this opportunity!

Showcase Your Analytical Skills: Since this role involves overseeing analytics and P&L, make sure to highlight your analytical skills in your application. Share any relevant metrics or data-driven decisions you've made in previous roles that improved performance. We love numbers!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the RemotePass team!

How to prepare for a job interview at RemotePass Inc

✨Know Your Fintech Stuff

Make sure you brush up on your knowledge of the payments ecosystem, including PSPs, acquirers, and regulatory frameworks. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.

✨Showcase Your Leadership Skills

As a Head of Payment Operations, you'll need to lead a team and manage partnerships. Prepare examples of how you've built and led high-performing teams in the past, and be ready to discuss your approach to mentoring and cultivating a culture of excellence.

✨Be Data-Driven

Since analytics play a big role in this position, come prepared with examples of how you've used data to drive performance improvements in previous roles. Highlight specific metrics or outcomes that demonstrate your analytical skills and strategic thinking.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges in payment operations and how you would address them, especially regarding compliance and risk management. This will help you showcase your critical thinking and operational integrity.

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