Quality Assurance 2 Positions Available Leeds, UK Call Centre Full-time Job Description Monitor call quality and provide feedback to improve service standards. Requirements Native English QA experience Analytical skills Key Responsibilities Monitor call quality Provide feedback to agents Develop quality guidelines Track quality metrics Conduct training sessions Professional certifications #J-18808-Ljbffr
Quality Assurance Specialist employer: Remotely Cloud
Remotely Cloud is an exceptional employer that prioritises employee development and a supportive work culture in Leeds. With a focus on continuous improvement, we offer comprehensive training opportunities and a collaborative environment where your contributions directly impact service excellence. Join us to be part of a team that values quality and empowers you to grow professionally while enjoying the benefits of working in a vibrant city.
