Global Payments Manager

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What you bring

• Extensive experience of global or regional payments experience, with focus on Operations
• Has successfully led bank integration projects via API or host-to-host connectivity, & implementation of automated payment files in ISO 20022 XML format
• Deep knowledge of banking regulations surrounding payment requirements across the globe
• Proven inspiration and forward-thinking to take ownership of project from discovery to resolution, set ambitious business goals, drive results, and meet tight deadlines
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Proven ability to autonomously resolve complex payment issues
• Proven ability to highlight outstanding organization skills & going above & beyond in execution which are critical to be successful in this role
• Exceptional ability to communicate and foster positive business relationships
• Ability to establish milestones and keep all team members on task
• Experience in a high-growth start-up or large multi-national preferred
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• Manage daily payment tasks and flow. Be the main contact for payment processing rules in various countries.
• Help Sales and other teams with banking or payment provider issues.
• Own global payment execution, ensuring payments to employees and contractors are processed precisely and timely
• Own the research and resolution of payment reconciliation discrepancies on a daily basis
• Lead integration effort with banking partners and payment providers.
• Operationalize new payment method execution
• Serve as escalation point on complex payment issues and ascertain processes are in place to minimize the number of payment processing issues
• Drive process improvements and efficiency solutions including automation of daily operations workflow processes
• Develop tools/metrics and dashboards to track performance of payments metrics
• Collaborate across multiple teams including Payroll, Product, Engineering, Customer Success and Finance
• Keep abreast of the latest innovations in the Payments and Compliance space.
• Help identify new sources of data that can allow Remote to route payments globally using the most cost-effective method.

Practicals

• You'll report to: Director, Payments Operations
• Team: Operations - Payments
• Location: UK
• Start date: As soon as possible

Application process

• Interview with recruiter
• Interview with team members (no managers present)
• Technical Assessment (async)
• Interview with future manager
• Bar Raiser Interview
• Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is £70,400 - £79,200 GBP.

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. Please note we accept applications on an ongoing basis.