Wanstor is seeking a Service Desk Team Leader to guide a dynamic Service Management team and ensure high-quality support for customers. You will lead daily operations, manage tickets, and drive continual service improvements while mentoring engineers.
The role requires strong ITIL knowledge, excellent stakeholder communication, and a proactive, organized approach to multi-priority environments. A collaborative culture and ongoing development are core to the team.
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Service Desk Team Lead: Drive Excellence & Team Growth employer: Remote Worker LTD.
At Intrum, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and personal growth. Our Glasgow office provides a hybrid working model, competitive benefits including generous holiday allowances, and comprehensive training to ensure you thrive in your role as a Customer Support Representative - Mortgages. Join us to make a meaningful impact while enjoying a balanced work-life environment and opportunities for career advancement.
