Senior Customer Success Leader - B2B SaaS & Music Tech

Senior Customer Success Leader - B2B SaaS & Music Tech

Full-Time On-site
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Epidemic Sound is seeking a Senior Customer Success Manager to nurture and grow our UK B2B client base, retaining and expanding contracts while driving product adoption across platforms and brands. You will partner with sales, product, music, and marketing to act as the voice of our strategic customers.

You will build trusted partnerships, craft measurable success plans, and leverage data to mitigate churn, all within an AI-forward environment that uses tools like Claude to streamline workflows.

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Senior Customer Success Leader - B2B SaaS & Music Tech employer: Remote Worker LTD.

At Intrum, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and personal growth. Our Glasgow office provides a hybrid working model, competitive benefits including generous holiday allowances, and comprehensive training to ensure you thrive in your role as a Customer Support Representative - Mortgages. Join us to make a meaningful impact while enjoying a balanced work-life environment and opportunities for career advancement.

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Contact Details:

Remote Worker LTD. Recruitment Team