Hastings Direct, a digital insurance provider, seeks a Complex Complaints Leader in a hybrid role based in Leicester or Bexhill. You will lead a team handling executive complaints, litigation, and FOS requests, ensuring fair outcomes and regulatory compliance.
You will build trusted relationships with senior stakeholders and provide clear updates on complex cases, risks and customer outcomes, driving continuous improvement.
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Senior Complex Complaints Leader — Regulated & Impactful in Leicester employer: Remote Worker LTD.
At Intrum, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and personal growth. Our Glasgow office provides a hybrid working model, competitive benefits including generous holiday allowances, and comprehensive training to ensure you thrive in your role as a Customer Support Representative - Mortgages. Join us to make a meaningful impact while enjoying a balanced work-life environment and opportunities for career advancement.
