Hastings Direct seeks a Claims Operations Manager (Contact Centre Leader) to oversee the Accidental Damage operation across UK locations, including outsourced partners. You will drive performance, quality and regulatory compliance while delivering market-leading repair and total loss claims outcomes.
The role requires strategic leadership, stakeholder collaboration, and a track record of managing complex claims processes with a focus on customer outcomes.
#J-18808-Ljbffr
Hybrid Claims Operations Leader in Leicester employer: Remote Worker LTD.
At Intrum, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and personal growth. Our Glasgow office provides a hybrid working model, competitive benefits including generous holiday allowances, and comprehensive training to ensure you thrive in your role as a Customer Support Representative - Mortgages. Join us to make a meaningful impact while enjoying a balanced work-life environment and opportunities for career advancement.
