Hastings Direct in Leicester is recruiting a Home Complaints Specialist to investigate and resolve home and home-claim complaints. You will deliver exceptional customer service, navigate a hybrid working model, and work with a dedicated complaints team to achieve KPIs.
The role requires experience in FCA-regulated settings, empathy for vulnerable customers, and strong communication with the ability to handle difficult messages and adapt to changing priorities.
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Home Claims & Complaints Advisor (Hybrid) in Leicester employer: Remote Worker LTD.
At Intrum, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and personal growth. Our Glasgow office provides a hybrid working model, competitive benefits including generous holiday allowances, and comprehensive training to ensure you thrive in your role as a Customer Support Representative - Mortgages. Join us to make a meaningful impact while enjoying a balanced work-life environment and opportunities for career advancement.
