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- Tasks: Support a dynamic sales team by preparing quotes and managing orders.
- Company: Join a fast-paced UK-based company focused on operational excellence.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Be a key player in driving sales and enhancing client relationships.
- Qualifications: 2 years in sales support or administration with strong communication skills.
- Other info: Thriving environment with a focus on process improvement and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Are you highly organised with a passion for operational excellence and client service? Join a dynamic UK-based company as a Sales Support Specialist, where your role is pivotal in driving the sales process forward. You will work closely with a high-performing sales team, preparing accurate quotes, managing orders, and ensuring seamless communication between clients and internal teams. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity is for you.
Key Responsibilities
- Prepare timely and accurate sales quotes, both simple and complex, aligned with customer needs and company policies.
- Acknowledge and process quotes and queries within designated SLAs.
- Submit deal registrations within 2 hours of request.
- Coordinate logistics, ensuring timely delivery of products and resolving any related issues.
- Provide proactive support to customers and sales team, including responding to enquiries and forwarding warm leads to account managers.
- Support the Sales Director with order tracking, reporting, and open enquiry management.
- Maintain accurate records and updates within the CRM system, including customer data, sales activities, recurring billing, and renewal opportunities.
- Generate detailed renewal opportunities for expiring software or hardware orders, including potential revenue and profit data.
- Continuously seek process improvements to streamline sales support operations.
Qualifications and Experience
- Minimum 2 years' experience in a sales support, administration, or logistics coordination role.
- Excellent written and verbal communication skills.
- Strong organisational and time-management abilities, with attention to detail.
- Comfortable working with CRMs and sales tracking tools.
- Able to meet tight deadlines and service level agreements.
- Proficient in Microsoft Office Suite (especially Excel and Outlook).
- Must have access to a reliable internet connection and a personal laptop.
Sales Support Specialist in London employer: Remote Recruitment
Contact Detail:
Remote Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its sales processes. Familiarise yourself with their products and think about how your skills can help streamline their operations. This will show them you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As a Sales Support Specialist, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications from motivated candidates like you. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Sales Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Specialist role. Highlight your experience in sales support, administration, or logistics coordination, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about operational excellence and client service. Mention specific examples from your past roles that demonstrate your ability to thrive in a fast-paced environment.
Show Off Your Tech Skills: Since we work with CRMs and sales tracking tools, make sure to mention your proficiency in these areas. If you’ve got experience with Microsoft Office Suite, especially Excel and Outlook, let us know how you’ve used these tools to improve processes!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Remote Recruitment
✨Know Your Sales Support Basics
Before the interview, brush up on your knowledge of sales support processes. Understand how to prepare quotes and manage orders, as well as the importance of timely communication with clients and internal teams. This will show that you’re not just interested in the role but also understand its core responsibilities.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple tasks or projects simultaneously. Highlight your time-management abilities and attention to detail, as these are crucial for a Sales Support Specialist. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with CRM Tools
Since the role involves maintaining accurate records within a CRM system, make sure you’re comfortable discussing your experience with such tools. If you’ve used any specific CRMs or sales tracking software, be prepared to share how you utilised them to improve efficiency or accuracy in your previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s sales processes, team dynamics, and opportunities for process improvements. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.