Digital Content & Operations Executive in London

Digital Content & Operations Executive

Job Overview:A forward-thinking UK-based recruitment business is looking for a highly organised and proactive Digital Content & Operations Executive. This role is ideal for a detail-oriented professional with experience in podcast management, social media content repurposing, CRM oversight, and administrative support.

You will work closely with a recruitment director, acting as an operational extension of their work across content, lead generation, and client communications. This is an opportunity to join a growing team, contribute strategically, and be part of a high-performing remote work environment that values initiative and results.

Key Responsibilities:Podcast Management

Edit full podcast episodes (audio and video where applicable).

Upload and publish episodes across platforms such as Spotify, Apple, and YouTube.

Write and upload episode titles, descriptions, tags, and show notes.

Create timestamps and chapters aligned with platform requirements.

Maintain a consistent release schedule and manage the publishing calendar.

Repurpose episodes into short-form video clips for social media.

Maintain a well-organised podcast asset library.

Track performance metrics and provide regular reporting and insights.

Social Media & Content Repurposing

Develop structured social media content plans from podcast material.

Create and schedule posts across platforms including LinkedIn, Instagram, TikTok, and YouTube Shorts.

Write post copy in alignment with the director’s voice and target recruitment audience.

Manage all posting logistics, including thumbnails, tags, and formatting.

Monitor engagement and recommend content adjustments based on performance data.

LinkedIn Engagement & CRM Management

Manage the director’s LinkedIn inbox and comment responses.

Identify and engage potential leads within the LinkedIn network.

Maintain accurate CRM records, including tagging, notes, and statuses.

Ensure CRM hygiene and run consistent lead follow-up workflows.

Highlight high-intent leads and track response and conversion rates.

Meeting Coordination & Follow-Ups

Schedule meetings with clients and prospects on behalf of the director.

Send confirmations, reminders, and any relevant pre-meeting context.

Prepare meeting research packs and write post-meeting summaries.

Follow up with meeting notes, outcomes, and action items, ensuring momentum is maintained.

Audience Insight & New Business Support

Build an in-depth understanding of the Ideal Client Profile (ICP) and target personas.

Use insights to suggest outreach strategies and identify content themes.

Proactively support pipeline development and flag potential business opportunities.

Performance Analysis

Analyse podcast, social media, and LinkedIn performance data.

Provide weekly and monthly performance reporting.

Use data insights to recommend content themes and process improvements.

Automation & Technical Support

Set up and manage automations using platforms such as Make, Zapier, HubSpot, and n8n.

Automate routine workflows for content, CRM, and reporting.

Document automation processes and proactively identify new efficiencies.

Administrative & Operational Support

Organise internal documents, trackers, and shared files.

Assist in preparing presentations and pitch materials.

Provide basic support in bookkeeping, expenses, and general admin.

Offer overflow support to other team members as needed.

Creative Support

Use Canva to create clean, branded assets such as podcast covers, social templates, and simple slides.

Follow existing brand guidelines and ensure visual consistency.

Qualifications and Experience:

Minimum of 2 years’ experience in digital operations, content marketing, or administrative support.

Proficiency with social platforms (LinkedIn, YouTube, Instagram, TikTok) and content scheduling tools.

Experience with podcast editing and social clip production.

Familiarity with CRM systems and automation platforms.

Competent in using Canva for basic design tasks.

Strong attention to detail and ability to manage multiple tasks independently.

Clear written and verbal communication skills in English.

Access to a reliable laptop and high-speed internet.

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