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- Tasks: Engage with stakeholders through calls and messages to set appointments and manage CRM pipelines.
- Company: Join a UK-based social housing outreach company focused on making a positive impact.
- Benefits: Enjoy a full-time role with flexible remote work options and supportive team culture.
- Why this job: Perfect for those looking to grow in a structured, purpose-driven environment while developing communication skills.
- Qualifications: 1-2 years in outreach or admin roles, confident communicator, and familiarity with CRM tools required.
- Other info: Work hours are primarily from 7am-10am UK time, ideal for early risers!
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dedicated and personable Appointment Setter / Admin to support a UK-based social housing outreach company. This full-time role is ideal for someone with strong administrative capabilities, confidence in outreach communications, and the ability to engage gatekeepers and key stakeholders. You’ll be responsible for cold calling, appointment setting, managing CRM pipelines, and sending outreach messages across platforms like LinkedIn – all within a clear and supportive process. If you have experience with UK organisations and thrive in a structured, purpose-led environment, this role is an excellent opportunity to grow your career.
Key Responsibilities
- Conduct outreach calls to housing associations, contractors, and other relevant stakeholders to schedule appointments.
- Send professional outreach messages through LinkedIn and other CRM platforms as part of lead generation efforts.
- Navigate through gatekeepers professionally and persistently to connect with decision-makers.
- Build and maintain structured pipelines of prospects and contacts in the CRM system.
- Maintain and update outreach records and activity logs in line with the company’s process, particularly from 7am–10am UK time.
- Coordinate calendars and confirm appointments with internal and field-based teams.
- Provide general administrative support, including follow-ups, data entry, and reporting.
- Collaborate closely with the outreach and sales team to ensure lead progression and pipeline health.
Qualifications & Experience
- 1–2 years’ experience in outreach, appointment setting, or administrative support roles.
- Proven experience working with UK-based organisations, ideally within housing, outreach, or service-based sectors.
- Familiarity with LinkedIn outreach strategies and CRM tools (e.g., HubSpot, Salesforce, or similar).
- Ability to build and manage lead pipelines effectively with strong attention to detail.
- Confident communicator with the ability to build rapport and overcome gatekeepers.
- Excellent written and verbal communication skills in English.
- Reliable internet connection and access to a laptop or desktop computer.
Appointment Setter/ Admin and Business Development Assistant employer: Remote Recruitment
Contact Detail:
Remote Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Setter/ Admin and Business Development Assistant
✨Tip Number 1
Familiarise yourself with the UK housing sector and its key players. Understanding the landscape will help you engage more effectively with stakeholders during your outreach calls.
✨Tip Number 2
Practice your cold calling skills by role-playing with a friend or colleague. This will boost your confidence and help you navigate gatekeepers more smoothly when making real calls.
✨Tip Number 3
Get comfortable using CRM tools like HubSpot or Salesforce. Familiarity with these platforms will allow you to manage your lead pipelines efficiently and keep track of your outreach efforts.
✨Tip Number 4
Network on LinkedIn by connecting with professionals in the housing and outreach sectors. Engaging with their content can help you build rapport and may even lead to warm introductions.
We think you need these skills to ace Appointment Setter/ Admin and Business Development Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outreach, appointment setting, and administrative support. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the role. Mention your familiarity with UK organisations and any specific tools like CRM systems that you've used.
Showcase Your Communication Skills: Since the role requires strong verbal and written communication, consider including examples of how you've successfully engaged stakeholders or navigated gatekeepers in previous roles.
Highlight Your Organisational Skills: Emphasise your ability to manage pipelines and maintain records. Provide examples of how you've kept track of outreach efforts and coordinated appointments effectively in past positions.
How to prepare for a job interview at Remote Recruitment
✨Research the Company
Before your interview, take some time to learn about the company and its mission. Understanding their focus on social housing outreach will help you tailor your responses and show genuine interest in the role.
✨Prepare for Cold Calling Scenarios
Since the role involves cold calling, practice your pitch and be ready to handle common objections. Demonstrating confidence in outreach communications will impress the interviewers.
✨Showcase Your CRM Experience
Be prepared to discuss your familiarity with CRM tools like HubSpot or Salesforce. Highlight any specific experiences where you successfully managed lead pipelines or maintained outreach records.
✨Demonstrate Communication Skills
As a confident communicator, you should be able to articulate your thoughts clearly. Practice answering questions about how you build rapport with gatekeepers and decision-makers during your outreach efforts.
