At a Glance
- Tasks: Lead and optimise operations to ensure top-quality service for Via’s partners and passengers.
- Company: Join a global tech company transforming transportation with a commitment to social good.
- Benefits: Competitive salary, equity options, hybrid work model, and comprehensive health scheme.
- Other info: Collaborative culture with opportunities for professional development and career growth.
- Why this job: Make a real impact in a fast-paced environment while driving growth and innovation.
- Qualifications: 6-10 years of experience in relevant fields and strong leadership skills.
The predicted salary is between 80000 - 95000 € per year.
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy & Operations Principal, you will lead and optimise on‑ground operations, ensuring top‑quality service for Via’s partners and passengers across the UK. You will shape operational strategy, tackle complex challenges, and work closely with cross‑functional teams to drive growth. This is a hands‑on, high‑impact role for a leader who thrives in fast‑paced, dynamic environments.
What You'll Do
- Own the performance of a selected portfolio of our UK services, delivering on operational goals while ensuring a world‑class customer experience.
- Identify and solve problems in real time, coordinating with on‑ground teams and cross‑functional partners to keep operations running smoothly.
- Drive strategic initiatives with external partners and internal teams, using insights from active services to improve processes and shape the future of our service.
- Oversee core and field teams, fostering a collaborative, cohesive, high‑energy culture.
- Collaborate with teams across Via, including Strategy, Product, Partnerships, and Operations, to improve scalability and operational excellence.
- Recommend strategies that balance service quality, efficiency, and SLA commitments.
- Analyse data, track key metrics, and prepare reports to inform decisions, optimise resources, and continuously improve performance.
Who You Are
- Entrepreneurial operator: equally comfortable setting strategic direction and rolling up your sleeves to execute. You are motivated to take full ownership to improve and drive your services forward every day.
- Stakeholder‑savvy: able to lead discussions and explain complex concepts to any audience, as well as navigate intricate customer, regulatory, and operational relationships.
- An exceptional leader: people enjoy working with you and for you, and you naturally foster collaboration and growth.
- Data‑informed operator: you uncover trends and use insights to improve operations and outcomes.
- Agile and adaptable: you thrive in fast‑paced environments, navigate change with enthusiasm, and step in hands‑on when needed.
- Experienced: bring 6–10 years of relevant experience that informs your decisions, whether from startups, tech, consulting, finance, or other industries.
- Problem solver and executor: you don’t accept the status quo, are detail‑oriented, action‑focused, and can manage multiple priorities effectively.
What We Offer
- Joining a global employer with over 600 mobility deployments in 35+ countries.
- Becoming part of a company that was awarded for its commitment to social good.
- Salary range: £80-95k plus equity. Final salary will be determined by the candidate’s experience, knowledge, and skills.
- A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches.
- Comprehensive health scheme offered through AXA.
Via is an equal opportunity employer.
Strategy & Operations Principal in London employer: Remix
Via is an exceptional employer that champions innovation and social good in the transportation sector. With a dynamic work culture that encourages collaboration and personal growth, employees benefit from a hybrid working model, competitive salaries, and a comprehensive health scheme. Located near Chancery Lane, the office fosters a vibrant environment where team members can thrive while making a meaningful impact on communities across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy & Operations Principal in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Via or similar companies. A friendly chat can open doors and give you insights that might just help you land that Strategy & Operations Principal role.
✨Tip Number 2
Prepare for the interview by diving deep into Via’s mission and values. Show us how your experience aligns with our goals of transforming transportation and improving customer experiences. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle real-time scenarios during interviews. We want to see how you think on your feet and handle complex challenges, so brush up on your analytical skills and be prepared to share examples from your past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Strategy & Operations Principal in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategy & Operations Principal. Highlight your experience in leading operations and driving strategic initiatives, as well as any relevant data analysis skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming transportation and how your entrepreneurial spirit aligns with our goals. Be sure to mention specific examples of your problem-solving skills and leadership experience.
Showcase Your Data Skills:Since this role involves analysing data and tracking key metrics, make sure to include any relevant experience you have with data-driven decision-making. We love candidates who can use insights to improve operations, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Via!
How to prepare for a job interview at Remix
✨Know Your Numbers
As a Strategy & Operations Principal, you'll need to be data-savvy. Brush up on key metrics related to operational performance and customer experience. Be ready to discuss how you've used data in past roles to drive improvements and make informed decisions.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex challenges you've tackled in previous positions. Highlight your ability to think on your feet and coordinate with teams to resolve issues in real time. This role demands quick thinking, so demonstrate your agility and adaptability.
✨Emphasise Collaboration
This position involves working closely with various teams. Share experiences where you successfully led cross-functional projects or fostered collaboration among diverse groups. Show that you can build relationships and create a high-energy culture.
✨Align with Their Vision
Familiarise yourself with Via's mission to transform transportation. Be prepared to discuss how your strategic vision aligns with their goals. Show enthusiasm for their commitment to social good and how you can contribute to their success in the UK market.
