At a Glance
- Tasks: Lead growth initiatives and drive customer insights in a key European region.
- Company: Join Remitly, a dynamic fintech company focused on global money transfers.
- Benefits: Enjoy paid vacation, health insurance, and employee stock purchase plans.
- Other info: Collaborative work culture with opportunities for professional development.
- Why this job: Shape product strategies and make a real impact on customer experiences.
- Qualifications: 5+ years in fintech or e-commerce with strong product management experience.
The predicted salary is between 60000 - 80000 £ per year.
Remitly is hiring a Business Manager to lead growth in a key European region, focusing on customers sending money globally from that region. This strategy, analytics, product, and operations role will plan, build, and execute initiatives across product, pricing, marketing, analytics, customer service, and other departments. The Business Manager will act as the primary regional customer voice, shaping the roadmap with deep customer and market insight, and driving the end‑to‑end product experience for customers in the region.
Responsibilities
- Regional Growth & Performance
- Be accountable for overall sustainable revenue and customer growth in a key European region.
- Drive overall regional performance, including key performance indicators such as new customers, monthly active customers, transactions, volume, revenue, unit economics, and customer lifetime value.
- Oversee ongoing views about competition, market, and customer trends, translating regional strategies into specific market goals across multiple functions.
- Develop long‑term strategies and influence leadership decisions.
- Product Strategy & Roadmap
- Serve as the primary regional advocate into the regional and global product organisation, owning the translation of customer and market insights into clear, prioritised product requirements.
- Partner closely with product managers to define and maintain a regional product roadmap that addresses local customer needs, competitive gaps, and regulatory considerations.
- Drive discovery and definition of new product features by leading structured customer research, usability studies, and qualitative interviews specific to the region.
- Write and review product briefs and opportunity assessments for regionally‑driven initiatives, ensuring they are grounded in customer evidence and quantified business impact.
- Influence product prioritisation by building compelling business cases using customer‑centric and impact‑driven frameworks, aligning product leadership on regional bets.
- Define success metrics and acceptance criteria for product initiatives in the region, working with product and engineering to ensure outcomes are measurable and tracked.
- Evaluate and provide structured feedback on product solutions during discovery and build phases, representing the regional customer perspective in design reviews and sprint demos.
- Identify and elevate friction points, localisation gaps, and experience deficiencies in the regional customer journey, partnering with product and design to resolve them.
- Stay ahead of competitor product developments, regulatory changes, and emerging customer expectations in the region, proactively surfacing implications for the product roadmap.
- Customer Insights & Analytics
- Drive customer learnings and hypotheses generation to iterate faster towards the right customer and business outcomes.
- Through collaboration with analytics teams across pricing, product and marketing, create customer behaviour and market analyses to obtain insights and develop executional plans.
- Define and manage a continuous feedback loop from regional customers, turning qualitative signals into quantifiable product and operational improvements.
- Cross‑Functional Execution
- Partner closely with marketing, product, pricing, and other relevant teams to identify ways to grow KPIs within the region and improve the overall customer experience.
- Drive executional excellence on initiatives and define the right strategic context and clear prioritisation for stakeholders.
- Lead building business cases for key initiatives and influence prioritisation of partner teams' roadmaps through structured business impact and customer‑centric frameworks.
Qualifications
- 5+ years of experience in Fintech, consumer technology, strategy consulting, or e‑commerce industry sectors.
- Experience working in a global matrix organisation and in fast‑growth international environments.
- Demonstrable experience working in or alongside product management teams, with the ability to write product requirements, contribute to roadmap planning, and operate fluently in agile delivery environments.
- A track record of influencing product prioritisation decisions through data‑driven business cases and customer evidence, without direct authority over engineering or product resources.
- Grasp of drivers and mechanics for high‑transaction‑volume businesses.
- Strong business acumen and decision‑making skills.
- Previous experience with data modelling and analysis.
- Strong problem‑solving skills and the ability to generate good‑quality hypotheses combining qualitative and quantitative insights.
- Ability to lead junior members or a cross‑functional squad to deep dive into ambiguous problem statements with significant business impact, create structured logical frameworks, and drive stakeholders towards business and customer‑centric solutions.
- Highly effective at cross‑functional stakeholder management.
- Strong communication, influencing, and interpersonal skills.
- Comfort navigating ambiguity at the intersection of product, commercial, and operational priorities – able to build clarity and alignment across diverse teams.
Benefits
- Paid Vacation Days
- Health insurance
- Commuter benefit
- Employee Stock Purchase Plan (ESPP)
- Mental Health & Family Forming Benefits
- Continuing education and corridor travel benefits
Work Culture
Remitly fosters dynamic in‑person collaboration, with an expectation of at least 50% of the time in the office for corporate team members, typically achieved by coming in three days a week.
Equal Employment Opportunity
Remitly is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Remitly is an E-Verify Employer.
Business Manager, Europe employer: Remitly U.K., Ltd.
Remitly is an exceptional employer that prioritises employee growth and collaboration, offering a vibrant work culture where team members engage in dynamic in-person interactions. With comprehensive benefits including health insurance, paid vacation days, and opportunities for continuing education, employees are empowered to thrive both personally and professionally. Located in a key European region, this role not only allows you to influence product strategy but also positions you at the forefront of a rapidly growing fintech landscape, making it a truly rewarding opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager, Europe
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can drive growth and performance, just like they’re looking for in a Business Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around product strategy and customer insights. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Manager, Europe
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Manager role. Highlight your experience in fintech and product management, and show how your skills align with the responsibilities outlined in the job description.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Use metrics to demonstrate how you've driven growth or improved customer experiences in previous positions, as this will resonate well with us.
Be Customer-Centric:Since the role emphasises understanding customer needs, make sure to include examples of how you've gathered customer insights and translated them into actionable strategies. This will show us that you can be the regional customer voice we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to submit a strong application.
How to prepare for a job interview at Remitly U.K., Ltd.
✨Know Your Numbers
As a Business Manager, you'll need to demonstrate your understanding of key performance indicators. Brush up on metrics like customer lifetime value and transaction volume. Be ready to discuss how you've driven growth in previous roles using data-driven insights.
✨Showcase Your Product Insight
Prepare to talk about your experience with product management. Think of specific examples where you influenced product decisions or contributed to a roadmap. Highlight your ability to translate customer needs into actionable product requirements.
✨Understand the Market Landscape
Research Remitly's position in the fintech space and be aware of competitors. Bring insights about market trends and customer expectations in Europe. This will show that you're not just interested in the role but also in the company's strategic direction.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've managed cross-functional teams and influenced stakeholders without direct authority, as this will be key in your new position.
