Senior Manager, Partnerships - Pay-In in London

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we have tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it is supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we are not just here to move money—we are here to move our global customers forward. We are looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that is you and you are ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for a Senior Manager, Partnerships to join our Pay-In team who will be a crucial catalyst as we continue to expand our global payments infrastructure. In this role, you will play a key part in executing Remitly's Pay-In partnership strategy, working closely with PSPs, banks, aggregators, card networks, local and alternative payment methods, and domestic payment schemes. You will manage and grow existing relationships, negotiate commercial agreements, and execute partnership initiatives that improve payment performance, reduce costs, and enhance customer experience. This role is ideal for a relationship-driven professional who thrives in a global, cross-functional environment and is passionate about making financial services more inclusive and accessible. This will be a hybrid role, reporting into our Director of Business Development in London.

You Will:

• Manage and deepen relationships with key Pay-In partners, including PSPs, banks, aggregators, and local or alternative payment method providers.
• Collaborate with internal stakeholders to execute against the global Pay-In strategy, ensuring partner initiatives align with Remitly's growth and performance goals.
• Serve as the primary commercial contact for partners—building trust, resolving issues, and identifying opportunities to improve collaboration and results.
• Support commercial negotiations, renewals, and contract management to secure optimal commercial and operational outcomes.
• Monitor partner performance, including authorization rates, costs, and service quality, and work with partners to deliver continuous improvement.
• Collaborate with Finance, Legal, and Compliance to ensure deals and relationships are aligned with Remitly's policies and regulatory requirements.
• Partner with Product and Engineering teams to support new integrations, improve existing connections, and launch new payment methods.
• Work closely with Operations and Risk teams to optimize partner performance and address issues that impact customer experience.
• Provide reporting to leadership on partner performance, risks, and opportunities.
• Stay informed on developments in the global payments ecosystem—including PSP trends, regulatory changes, and innovations in local and alternative payment methods.
• Represent Remitly at partner meetings and industry events to strengthen relationships and maintain market visibility.

You Have:

• 8+ years of experience in partnerships or relationship management within payments, fintech, or financial services.
• Deep understanding of the Pay-In ecosystem—including PSPs, banks, aggregators, local and alternative payment methods, card networks, and domestic payment schemes.
• Proven experience managing and growing complex, high-value commercial relationships.
• Excellent relationship management skills, with the ability to influence and collaborate with senior stakeholders internally and externally.
• Strong commercial acumen and experience with negotiation and contract management.
• Analytical and data-driven mindset with the ability to translate insights into actions.
• A passion for Remitly's mission and a customer-first mindset.

Preferred:

• Experience working at or with global card networks, major PSPs, or banks.
• Familiarity with alternative and local payment methods, open banking, and emerging Pay-In innovations.
• Bachelor's degree in Business, Economics, Finance, or related field; MBA a plus.

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Continuing education and corridor travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.