Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers and learn about our parts operations while providing top-notch service.
- Company: Join Scania, a leader in the automotive industry with a focus on customer satisfaction.
- Benefits: Gain a nationally recognised qualification, hands-on experience, and a supportive team environment.
- Why this job: Kickstart your career with real purpose and opportunities for growth in a dynamic role.
- Qualifications: Positive attitude, strong communication skills, and a passion for customer service.
- Other info: 15-month apprenticeship with excellent training and career progression potential.
The predicted salary is between 18500 - 25000 £ per year.
Join our team as a Customer Advisor Apprentice and gain valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.
Why Apply?
- You love engaging and talking with people
- A vital, in demand role that will give you future opportunity to progress
- A supportive team committed to your growth
- A nationally recognised qualification
- Top class training
About You:
- Positive and friendly attitude
- People person who loves working and communicating with their team and customers
- Passionate and motivated
- Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!
Training to be Provided
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.
Apprenticeship Duration
15 Months
Scania Customer Advisor Apprenticeship in Exeter employer: Remit Training
Contact Detail:
Remit Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scania Customer Advisor Apprenticeship in Exeter
✨Tip Number 1
Get to know the company! Research Scania and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with people, try role-playing common customer scenarios with friends or family. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Connect with current or former Scania employees on LinkedIn. They can provide insider tips and might even refer you for the apprenticeship. Plus, it shows your initiative!
✨Tip Number 4
Apply through our website! It’s quick and easy, and you’ll be one step closer to starting your journey with Scania. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Scania Customer Advisor Apprenticeship in Exeter
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share your passion for customer service – it’s what we value most!
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight any relevant experience or skills that show you’re a people person who thrives in a team environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s quick and simple, and ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Remit Training
✨Know Your Stuff
Before the interview, make sure you understand Scania's values and what the Customer Advisor role entails. Familiarise yourself with their products and services, especially in customer service and parts. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your People Skills
Since this role is all about engaging with customers, be ready to share examples of how you've successfully communicated or resolved issues in the past. Think of specific situations where your positive attitude made a difference, as this will highlight your suitability for the position.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for progression. It shows that you're not just interested in the job but also in how you can grow within the company.
✨Dress the Part
Even though it's an apprenticeship, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity, which is crucial in a customer-facing role.