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For Companies At a Glance
- Tasks: Support customers, manage inquiries, and collaborate across departments.
- Company: Leading UK training provider focused on customer service excellence.
- Benefits: Gain Level 3 qualification, hands-on experience, and career development.
- Why this job: Kickstart your career in a dynamic environment while enhancing customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: 18-month apprenticeship with excellent growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
A leading training provider in the UK is seeking a Customer Service Apprentice to develop essential skills in a dynamic, customer-focused environment. In this role, you will provide support to customers, manage inquiries, and collaborate with various departments.
The apprenticeship lasts 18 months and includes training to achieve Level 3 in Business Administration.
Ideal candidates will have strong communication skills and a passion for enhancing customer experiences.
Customer Service & Admin Apprentice (Level 3) in Croydon employer: Remit Training
Contact Detail:
Remit Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Apprentice (Level 3) in Croydon
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more confident during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what they want in a Customer Service Apprentice.
We think you need these skills to ace Customer Service & Admin Apprentice (Level 3) in Croydon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re excited about customer service! Share any experiences you've had that highlight your enthusiasm for helping others and enhancing their experiences.
Tailor Your Application: Make sure to customise your application to fit the role. Use keywords from the job description, like 'dynamic' and 'customer-focused', to show that you understand what we’re looking for in a candidate.
Highlight Your Communication Skills: Since strong communication is key for this role, give examples of how you've effectively communicated in past experiences. Whether it’s through teamwork or handling inquiries, show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Remit Training
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like active listening, empathy, and problem-solving. Being able to discuss these during your interview will show that you’re ready to enhance customer experiences.
✨Research the Company
Take some time to learn about the training provider and its values. Knowing their mission and how they support customers can help you tailor your answers and demonstrate your enthusiasm for the role.
✨Prepare for Common Questions
Think about common interview questions related to customer service and administration. Prepare specific examples from your past experiences that highlight your communication skills and ability to handle inquiries effectively.
✨Show Your Passion
Let your enthusiasm for customer service shine through. Share why you’re excited about this apprenticeship and how it aligns with your career goals. A genuine passion can set you apart from other candidates.
