At a Glance
- Tasks: Support tenants in housing management and promote independence within communities.
- Company: Somerset Council, dedicated to providing quality housing services.
- Benefits: Personal consultant support, referral bonuses, and weekly payrolls.
- Other info: Join a diverse team committed to equal opportunities and community welfare.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing support and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Our client Somerset council is looking for a Case Manager Supported Housing to join their team.
Role purpose
Working within communities ensuring tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice. To oversee the administration and management of social housing properties with an overall responsibility for approximately tenancies. Ensure housing landlord duties are discharged in accordance with Somerset Council's policies and procedures. To ensure that housing regulations, policies and procedures are adhered to. To oversee the housing administration and management of social housing tenants and their homes across several sheltered housing schemes.
Accountabilities
- Pre-Tenancy and Onboarding Support: Provide comprehensive pre-tenancy support to prospective tenants, including offering information and advice during property viewings, carry out the sign-up process, and ensuring new tenants are fully introduced to their home and tenancy. This includes supporting tenants through an initial six-week period and ensuring they are aware of all available services.
- Sustaining Tenancies and Ongoing Support: Conduct regular home visits and maintain ongoing contact with tenants to encourage self-help with managing their tenancy. Address all housing-related enquiries, from basic tenancy advice to managing complex cases, and accurately record all interactions on the Open Housing System.
- Multi-Agency Collaboration and Decision-Making: Attend and contribute to multi-agency panels and forums, making informed decisions on the suitability of applicants and participating in problem-solving initiatives. Collaborate with internal teams, council services, and external stakeholders to sustain tenancies.
Benefits of working with Remedy:
- A personal one-one service from your highly experienced dedicated consultant.
- Top tier supplier across London giving us first access to jobs.
- Referral bonus - up to £250* per person placed.
- Double payrolls each week.
*Terms & Conditions apply. You will be required to fully register with Remedy for all locum positions. Remedy Social Care is an APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Case Manager Supported Housing in Somerset employer: Remedy Social Work
Somerset Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. With a strong commitment to community engagement and tenant support, staff have ample opportunities for professional growth while making a meaningful impact in the lives of residents. Located in a vibrant area, employees benefit from a collaborative environment and access to various resources that enhance their work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager Supported Housing in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Somerset Council. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenancy management and support services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping others during interviews. Share personal stories or experiences that highlight your commitment to supporting tenants and fostering independence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals like you to join our team.
We think you need these skills to ace Case Manager Supported Housing in Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Case Manager Supported Housing. We want to see how you can contribute to providing high-quality support services!
Showcase Your Experience:When detailing your past roles, focus on any experience related to tenancy management or working with vulnerable populations. We love seeing real-life examples of how you've made a difference in similar settings.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we value in our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Remedy Social Work
✨Know Your Stuff
Make sure you understand the role of a Case Manager in Supported Housing. Familiarise yourself with Somerset Council's policies and procedures, as well as housing regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Case Manager, you'll be working closely with tenants and various stakeholders. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to encourage independence and support tenants effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in this role, such as managing complex cases or collaborating with multiple agencies. Practising your responses will help you articulate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or the council's future plans for supported housing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
