Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Represent the Local Authority at SEND Tribunals and resolve disputes effectively.
- Company: Join a supportive team dedicated to improving services for families and children.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Strong knowledge of SEND legislation and experience in case management required.
- Other info: Dynamic role with opportunities to collaborate with various stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities
- Represent the Local Authority at SEND Tribunals and defend proposed service provision.
- Lead on complex casework, mediation, and resolution of disputes between families, schools, and professionals.
- Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations.
- Monitor and track tribunal cases, complaints, and outcomes to inform service improvements.
- Work collaboratively with parents, schools, legal representatives, and multi-agency partners.
About You
- Strong knowledge of current SEND legislation and statutory processes.
- Significant experience in SEND case management, including appeals and tribunals.
- Skilled in negotiation, conflict resolution, and managing sensitive situations.
- Excellent organisational and communication skills, with the ability to work independently and under pressure.
- Ability to travel within Medway as required.
If you are interested in this role please send your updated CV in the first instance.
SEND Complaints & Tribunal Officer in London employer: Remedy Social Work
Contact Detail:
Remedy Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Complaints & Tribunal Officer in London
✨Tip Number 1
Get to know the SEND landscape inside out! Brush up on current legislation and case management practices. This will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 2
Practice your negotiation and conflict resolution skills. Role-play tricky scenarios with friends or colleagues to prepare for those tough conversations. The better you are at handling sensitive situations, the more likely you are to impress during interviews.
✨Tip Number 3
Network like a pro! Connect with professionals in the SEND field through LinkedIn or local events. Building relationships can lead to job opportunities and insider tips that could give you the edge over other candidates.
✨Tip Number 4
When you're ready to apply, do it through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference in the SEND community.
We think you need these skills to ace SEND Complaints & Tribunal Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the SEND Complaints & Tribunal Officer role. Highlight your knowledge of SEND legislation and any relevant case management experience to catch our eye!
Showcase Your Skills: In your application, emphasise your negotiation and conflict resolution skills. We want to see how you’ve successfully managed sensitive situations in the past, so don’t hold back on those examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Remedy Social Work
✨Know Your SEND Stuff
Make sure you brush up on current SEND legislation and statutory processes. Being able to discuss specific cases or recent changes in the law will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Prepare for Complex Scenarios
Think about some complex casework you've handled in the past. Be ready to share examples of how you’ve successfully mediated disputes or resolved conflicts between families and schools. This will demonstrate your practical experience and problem-solving skills.
✨Show Off Your Organisational Skills
Since this role involves monitoring and tracking tribunal cases, come prepared with examples of how you’ve managed multiple cases or projects simultaneously. Highlight any tools or methods you use to stay organised, as this will be key in showing you can handle the pressure.
✨Communication is Key
You’ll need to work collaboratively with various stakeholders, so practice articulating your thoughts clearly and confidently. Think about how you can convey sensitive information effectively, and be ready to discuss how you’ve navigated challenging conversations in the past.
