Head Of Service - Quality & Improvement
Head Of Service - Quality & Improvement

Head Of Service - Quality & Improvement

Full-Time 60000 - 70000 £ / year (est.) Home office (partial)
Remedy Social Work

At a Glance

  • Tasks: Lead a team to enhance quality and improve services in a dynamic environment.
  • Company: Brent Council, committed to safeguarding and promoting welfare.
  • Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
  • Other info: Join a diverse team dedicated to equal opportunities and community welfare.
  • Why this job: Make a real difference in service quality and impact vulnerable communities.
  • Qualifications: Experience with CQC processes and a proven track record in service improvement.

The predicted salary is between 60000 - 70000 £ per year.

Our client, Brent Council, is looking for a Head of Service for their Quality & Improvement team.

Key Responsibilities

  • Understand and apply CQC processes and requirements.
  • Work office‑based 2–3 times a week, with full‑time presence if there is a CQC inspection.
  • Be immediately available for urgent commitments.
  • Supervise a small team of up to five direct reports across Practice Development, Principal Social Work, Transformation and Performance teams.
  • Lead performance, data, training, development and practice improvement initiatives.
  • Demonstrate evidence of experience improving a CQC rating in a local authority context.

Equal Opportunities Statement

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. We are an equal opportunities employer and welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Head Of Service - Quality & Improvement employer: Remedy Social Work

Brent Council is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where innovation and improvement are at the forefront. With a commitment to equal opportunities and a focus on safeguarding the welfare of the vulnerable, employees can expect meaningful work that makes a real difference in the community. The role of Head of Service for Quality & Improvement not only provides the chance to lead a dedicated team but also offers opportunities for professional advancement within a dynamic local authority environment.
Remedy Social Work

Contact Detail:

Remedy Social Work Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Of Service - Quality & Improvement

✨Tip Number 1

Network like a pro! Reach out to your connections in the social care sector, especially those who have experience with CQC processes. A friendly chat can lead to insider info about the role and even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of CQC requirements. We recommend creating a cheat sheet of key points and examples from your past experiences that demonstrate your ability to improve ratings.

✨Tip Number 3

Showcase your leadership skills! Think of specific instances where you’ve led teams to success in practice development or performance improvement. We want to hear about your impact, so be ready to share those stories.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always here to help you navigate the process if you need it.

We think you need these skills to ace Head Of Service - Quality & Improvement

CQC Processes
Team Supervision
Performance Improvement
Data Management
Training Development
Practice Improvement
Local Authority Experience
Urgent Commitment Availability

Some tips for your application 🫡

Know the Role Inside Out: Before you start writing, make sure you fully understand the Head of Service role and its responsibilities. Dive into the job description and highlight key points that resonate with your experience. This will help us see how you fit right in!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Quality & Improvement team’s needs. We love seeing how you can bring your unique flair to the role.

Showcase Your Achievements: When detailing your experience, focus on tangible achievements, especially those related to improving CQC ratings. Use numbers and examples to illustrate your impact. We want to know how you’ve made a difference in previous roles!

Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures it gets the attention it deserves. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Remedy Social Work

✨Know Your CQC Stuff

Make sure you brush up on the Care Quality Commission (CQC) processes and requirements. Being able to discuss how you've applied these in previous roles will show that you're not just familiar with the standards, but that you can actively contribute to improving them.

✨Showcase Your Leadership Skills

As a Head of Service, you'll be supervising a small team. Prepare examples of how you've successfully led teams in the past, particularly in areas like practice development and performance improvement. Highlight any specific initiatives you've implemented that resulted in positive outcomes.

✨Be Ready for Urgent Commitments

Since the role requires immediate availability for urgent commitments, think about how you can demonstrate your flexibility and readiness to respond to pressing needs. Share experiences where you had to adapt quickly to changing circumstances or priorities.

✨Evidence of Improvement

Prepare to discuss specific instances where you've improved a CQC rating in a local authority context. Use data and outcomes to back up your claims, as this will provide concrete evidence of your capabilities and success in similar roles.

Head Of Service - Quality & Improvement
Remedy Social Work

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