At a Glance
- Tasks: Manage housing support services and ensure tenants receive quality care in a safe environment.
- Company: Somerset Council, dedicated to supporting vulnerable individuals.
- Benefits: Personal consultant support, competitive pay, and referral bonuses.
- Other info: Join a supportive team with a commitment to equal opportunities.
- Why this job: Make a real difference in people's lives while promoting independence and community.
- Qualifications: Experience in housing management and strong communication skills.
Our client Somerset council is looking for an Extra Care Scheme Manager to join their team.
Role purpose
To ensure tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice. Ensure housing landlord duties are discharged in accordance with Somerset Council's policies and procedures. To oversee the housing administration and management of social housing tenants and their homes within an extra care housing scheme.
Accountabilities
- Provide pre-tenancy support to complete an assessment of needs to ensure maximum utilisation of the service.
- Attend multi-agency allocation panels and make decisions on the suitability of applicants for formal offers of a tenancy at an extra care housing scheme.
- Provide access to help when potential tenants are initially viewing a property, 'signing up' new tenants and on a range of services available on a scheme.
- Conduct tenant 'sign-ups' and visit tenants regularly to ensure the right support is given at the right time to enable the tenancy will be successful and sustainable.
- Support tenants and deal with all housing related enquiries from giving initial tenancy advice to managing complex cases.
- All contact with tenants must be recorded accurately on the Open Housing System.
- The role involves dealing with vulnerable people on a regular basis.
- Collaborate with housing teams, wider council services and other stakeholders to sustain tenancies within the scheme/s whilst encouraging social interaction, reducing isolation and promoting a positive atmosphere.
- Support the tenant through a full introduction to a new home and tenancy over an initial six-week period.
- Support tenants with access to help involving the provision of information and advice required to meet their needs in managing their tenancy through self-help or assistance. This will include provision of advice and information on welfare benefits, budgeting, managing money, tenancy responsibilities and obligations.
Benefits of working with Remedy
- A personal one-one service from your highly experienced dedicated consultant.
- Top tier supplier across London giving us first access to jobs.
- Referral bonus - up to £250* per person placed.
- Double payrolls each week.
*Terms & Conditions apply
You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Extra Care Scheme Manager employer: Remedy Social Work
Somerset Council is an exceptional employer, offering a supportive and inclusive work environment for the Extra Care Scheme Manager role. With a strong commitment to employee growth and development, staff are encouraged to enhance their skills while making a meaningful impact in the lives of vulnerable tenants. The council's focus on collaboration and community engagement, combined with competitive benefits such as double payrolls and referral bonuses, makes it an attractive place to work in the heart of Somerset.
StudySmarter Expert Advice🤫
We think this is how you could land Extra Care Scheme Manager
✨Tip Number 1
Network like a pro! Reach out to people in the housing and care sectors, especially those connected to Somerset Council. A friendly chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show your passion for helping others! When you get the chance to meet potential employers, share your experiences working with vulnerable people. Let them see how committed you are to making a difference in their lives.
✨Tip Number 3
Prepare for interviews by researching Somerset Council's policies and procedures. Knowing their approach will help you tailor your answers and show that you're the perfect fit for the Extra Care Scheme Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job. Plus, it’s super easy to keep track of your applications all in one place.
We think you need these skills to ace Extra Care Scheme Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Extra Care Scheme Manager. We want to see how you can bring value to the team at Somerset Council!
Showcase Your Experience:When detailing your past roles, focus on your experience with tenancy management and supporting vulnerable individuals. We love to see real-life examples that demonstrate your ability to encourage independence and choice.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Remedy Social Work
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Extra Care Scheme Manager. Familiarise yourself with Somerset Council's policies and procedures, as well as the specific needs of vulnerable tenants. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed tenancies or supported vulnerable individuals. Be ready to share these examples during the interview to illustrate your skills in tenancy management and your ability to encourage independence among tenants.
✨Show Your Collaborative Spirit
This role involves working closely with various teams and stakeholders. Be prepared to discuss how you've effectively collaborated in previous roles. Highlight your communication skills and your ability to work within a multi-agency framework to support tenants and ensure their needs are met.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges faced by the Extra Care Scheme, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
