At a Glance
- Tasks: Lead and enhance community health services, ensuring efficiency and customer focus.
- Company: Elmbridge Council, dedicated to improving community wellbeing.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in community health while developing your leadership skills.
- Qualifications: Experience in management and a passion for community service.
- Other info: Join a dynamic team committed to continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
As the Community Services Operations Manager, you will be responsible for reviewing and improving processes and procedures across the service ensuring that all are working efficiently, there is consistency across service areas and the customer is at the centre.
You will also be responsible for the oversight and management of both employees and volunteers who are working at our centres, looking at how we can develop a high functioning team, with improved support, integration across the organisation and development opportunities.
Specific duties and responsibilities:- With the Head of Service, review operational processes and procedures across Community Health and Wellbeing service, ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.
- Understanding the current systems, policies and procedures and working together with the team to ensure consistency, implement efficiencies and improvements. Ensuring a safe, legal and welcoming service.
- Responsible for the line management of a senior centre manager, centre managers, duty supervisors and other roles as appropriate, motivating, supporting and performance managing in accordance with the councils employee management procedures.
- Manage the volunteer experience, enabling the centre managers to review processes, enhance training, support and management.
- Working with the Head of Service ensuring that the Centres for the Community offer is safe for all including employees, volunteers and customers.
- Working with specialists and teams across the council to assess ongoing training needs, making sure that working practice meets health and safety and food hygiene legislation and embedding a proactive risk aware culture.
- Working alongside colleagues from across the council and specialist organisations, ensure that the workplace culture places the safeguarding of children and adults at risk at the centre.
- With the Head of Service, ensure correct financial processes are followed. Reviewing the monitoring of income and billing processes, working with the Head of Service and teams across the council to investigate and deliver improvement opportunities.
- Working with the Head of Service embed a continuous improvement culture, assessing opportunities for progression over the short and long term, creatively questioning and considering new ways of working and delivering the service, whilst improving outcomes for customers and the community.
- Working with the Head of Service, taking a pragmatic and practical approach to improvements at all centres, role modelling inclusive behaviours and introducing new innovative ways of delivering aspects of the service that improve outcomes for customers. Ensuring that all improvements are measurable, relevant data is collected and systems are introduced for effective ongoing oversight.
If you are interested in this role please send your updated CV in the first instance.
Elmbridge Council - Health & Wellbeing Manager in Esher employer: Remedy Social Work
Contact Detail:
Remedy Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elmbridge Council - Health & Wellbeing Manager in Esher
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Elmbridge Council. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the council's current initiatives in health and wellbeing. Show us you’re not just interested in the job, but also in making a real impact in the community.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for community services!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for the team!
We think you need these skills to ace Elmbridge Council - Health & Wellbeing Manager in Esher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Health & Wellbeing Manager role. Highlight any relevant experience in managing teams, improving processes, and working with volunteers to show us you’re the right fit.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see what you’ve accomplished! Use specific examples of how you’ve improved processes or led teams to success in previous roles to grab our attention.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your language simple so we can quickly understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Remedy Social Work
✨Know Your Stuff
Before the interview, dive deep into Elmbridge Council's Community Health and Wellbeing services. Familiarise yourself with their current processes and any recent changes in legislation or best practices. This will show that you're not just interested in the role but also committed to improving the service.
✨Showcase Your Leadership Skills
As a Health & Wellbeing Manager, you'll be managing teams and volunteers. Prepare examples of how you've successfully led teams in the past, focusing on motivation, support, and performance management. Be ready to discuss how you can foster a high-functioning team culture.
✨Emphasise Continuous Improvement
The role requires a focus on efficiency and improvement. Think of specific instances where you've implemented changes that led to better outcomes. Be prepared to discuss your approach to assessing and embedding a continuous improvement culture within a team.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially around safeguarding and health and safety. Prepare by thinking through potential scenarios and how you would ensure a safe and welcoming environment for all stakeholders involved.