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- Tasks: Support Medway Council in managing complex SEND casework and represent at tribunals.
- Company: Join a dedicated team focused on education and SEND support.
- Benefits: Remote work flexibility with opportunities for professional growth.
- Why this job: Make a real difference in the lives of families and children with SEND.
- Qualifications: Strong knowledge of SEND legislation and experience in case management.
- Other info: Immediate start required; dynamic role with collaborative partners.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes. You will represent the Local Authority at Special Educational Needs and Disability Tribunals, lead on dispute resolution, and ensure compliance with statutory frameworks.
Location: Medway Council, Gun Wharf (role advertised as remote, but priority will be given to candidates who can attend the Gun Wharf office as and when required)
Contract: Interim - Minimum 6 months
Key Responsibilities
- Represent the Local Authority at SEND Tribunals and defend proposed service provision.
- Lead on complex casework, mediation, and resolution of disputes between families, schools, and professionals.
- Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations.
- Monitor and track tribunal cases, complaints, and outcomes to inform service improvements.
- Work collaboratively with parents, schools, legal representatives, and multi‑agency partners.
About You
- Strong knowledge of current SEND legislation and statutory processes.
- Significant experience in SEND case management, including appeals and tribunals.
- Skilled in negotiation, conflict resolution, and managing sensitive situations.
- Must have experience with mediations.
- Excellent organisational and communication skills, with the ability to work independently and under pressure.
- Ability to travel within Medway as required.
- Immediate start required.
If you are interested in this role please send your updated CV in the first instance.
SEND Tribual And Mediation Officer in City of London employer: Remedy Social Work
Contact Detail:
Remedy Social Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Tribual And Mediation Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SEND sector and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your SEND knowledge. Make sure you can confidently discuss current legislation and your experience with case management. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice your negotiation and conflict resolution skills. Role-play scenarios with a friend or mentor to get comfortable handling sensitive situations. This will help you stand out as a candidate who can manage disputes effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SEND Tribual And Mediation Officer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SEND case management and tribunal processes. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting families in the SEND system and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves working with various stakeholders, make sure to highlight your communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Remedy Social Work
✨Know Your SEND Legislation
Make sure you brush up on current SEND legislation and statutory processes before the interview. Being able to discuss specific laws and how they apply to casework will show your expertise and confidence in the role.
✨Prepare for Complex Case Scenarios
Think about some complex casework examples you've handled in the past. Be ready to discuss how you approached mediation and dispute resolution, as this will demonstrate your practical experience and problem-solving skills.
✨Showcase Your Communication Skills
Since this role involves working with various stakeholders, practice articulating your thoughts clearly and concisely. You might be asked how you would handle sensitive situations, so prepare to showcase your negotiation and conflict resolution skills.
✨Familiarise Yourself with the Role's Responsibilities
Review the key responsibilities listed in the job description and think about how your previous experiences align with them. Being able to connect your background to the specific duties of the SEND Tribunal and Mediation Officer will make a strong impression.