At a Glance
- Tasks: Support tenants in housing management and promote independence within communities.
- Company: Somerset Council, dedicated to providing quality housing services.
- Benefits: Personal consultant support, referral bonuses, and weekly payrolls.
- Other info: Join a diverse team committed to equal opportunities and safeguarding.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing support and strong communication skills.
Our client Somerset council is looking for a Case Manager Supported Housing to join their team.
Role purpose
Working within communities ensuring tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice. To oversee the administration and management of social housing properties with an overall responsibility for approximately tenancies. Ensure housing landlord duties are discharged in accordance with Somerset Council's policies and procedures. To ensure that housing regulations, policies and procedures are adhered to. To oversee the housing administration and management of social housing tenants and their homes across several sheltered housing schemes.
Accountabilities
- Pre-Tenancy and Onboarding Support: Provide comprehensive pre-tenancy support to prospective tenants, including offering information and advice during property viewings, carry out the sign-up process, and ensuring new tenants are fully introduced to their home and tenancy. This includes supporting tenants through an initial six-week period and ensuring they are aware of all available services.
- Sustaining Tenancies and Ongoing Support: Conduct regular home visits and maintain ongoing contact with tenants to encourage self-help with managing their tenancy. Address all housing-related enquiries, from basic tenancy advice to managing complex cases, and accurately record all interactions on the Open Housing System.
- Multi-Agency Collaboration and Decision-Making: Attend and contribute to multi-agency panels and forums, making informed decisions on the suitability of applicants and participating in problem-solving initiatives. Collaborate with internal teams, council services, and external stakeholders to sustain tenancies.
Benefits of working with Remedy:
- A personal one-one service from your highly experienced dedicated consultant.
- Top tier supplier across London giving us first access to jobs.
- Referral bonus - up to £250* per person placed.
- Double payrolls each week.
*Terms & Conditions apply
You will be required to fully register with Remedy for all locum positions. Remedy Social Care is an APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.
Case Manager Supported Housing employer: Remedy Social Work
Somerset Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. With a strong commitment to community service, staff enjoy opportunities for professional growth while making a meaningful impact in the lives of tenants. The council's focus on collaboration and inclusivity ensures a rewarding environment for those dedicated to fostering independence and choice within supported housing.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager Supported Housing
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Case Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy management and housing regulations. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for supporting tenants during the interview. Share specific examples of how you've helped individuals in similar roles, as this will demonstrate your commitment to providing high-quality housing support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals like you to join our team at StudySmarter.
We think you need these skills to ace Case Manager Supported Housing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Case Manager Supported Housing role. Highlight your relevant experience in tenancy management and support services, showing us how you can contribute to our mission of providing high-quality housing.
Showcase Your Skills:Don’t forget to emphasise your skills in multi-agency collaboration and decision-making. We want to see how you’ve successfully worked with different teams and stakeholders to solve problems and support tenants in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Case Manager position. Plus, it shows us you’re proactive!
How to prepare for a job interview at Remedy Social Work
✨Know Your Stuff
Make sure you understand the role of a Case Manager in Supported Housing. Familiarise yourself with Somerset Council's policies and procedures, as well as housing regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Case Manager, you'll be working closely with tenants and various stakeholders. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to encourage independence and support tenants effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in the role, such as managing complex cases or collaborating with multi-agency teams. Practising your responses will help you articulate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
