At a Glance
- Tasks: Lead and manage adult social care services, ensuring quality and compliance.
- Company: Join Hammersmith Council, dedicated to improving community wellbeing and independent living.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in the community while fostering a culture of improvement and accountability.
- Qualifications: Experience in social care management and a passion for enhancing residents' lives are essential.
- Other info: Be part of a leadership team focused on innovation and collaboration with residents and partners.
The predicted salary is between 43200 - 72000 £ per year.
Hammersmith Council – Head of Provider Services
ROLE PURPOSE
1. To lead and manage in-house Provider Services working across a range of adult social care provision.
2. To ensure that services regulated by CQC maintain a rating of Good or above.
3. To ensure that services are person-centred and focused on independent living and the promotion of wellbeing.
4. To be accountable for the effective use of resources including the delegated budgets across Provider Services and ensure accurate systems of financial control are maintained and regularly reported for all services.
5. To lead and manage the development of services for residents of the borough, with a focus on improvement, best practice and high standards to meet the changing needs of our residents.
6. To engage in the wider development and modernisation of services in Hammersmith & Fulham with council colleagues, external partners & residents, in line with the councils’ vision for independent living.
7. To ensure that the services are safe for service users and staff and that robust quality assurance mechanisms are developed and adhered to.
8. To play an active part in the leadership team in the establishment and delivery of priorities, proactively formulating proposals for discussion and planning purposes.
ROLE DUTIES
1. To lead on the development of new service requirements created by legislative, strategic or those identified through co-production with residents.
2. To be responsible for monitoring and controlling the cost centre budgets in accordance with the council’s policies and procedures.
3. To coordinate the work of the Provider Services and ensure that residents’ needs are understood and that services are managed to quality standards.
4. To ensure that policy and procedures are adequately documented and staff trained to ensure compliance with quality standards of service delivery.
5. To promote and lead the development of a continuous improvement and learning culture, mentoring and supporting managers and teams to develop a culture of personal ownership and accountability for delivering outcomes.
6. To effectively implement the council’s HR policies and procedures including recruitment, assessment, disciplinary, sickness absence monitoring and joint consultative procedures.
7. To be aware of and work in accordance with the council’s child and adult protection policies and procedures in order to safeguard and promote the welfare of children and adults.
8. To be accountable for Health and Safety regulations and ensure Provider Services are compliant at all times.
9. To ensure that robust management information is returned on a monthly basis to monitor service activity and outcomes and that information requirements for departmental planning are met.
10. To actively promote an anti-discriminatory and inclusive ethos within Provider Services and ensure effective implementation of the council’s Equal Opportunities policies.
If you are interested in this role, please send your updated CV in the first instance.
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Hammersmith Council - Head of Provider Services employer: Remedy Recruitment Group
Contact Detail:
Remedy Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hammersmith Council - Head of Provider Services
✨Tip Number 1
Familiarize yourself with the latest CQC regulations and standards. Understanding what constitutes a 'Good' rating will help you demonstrate your commitment to quality service delivery during interviews.
✨Tip Number 2
Network with professionals in adult social care, especially those who have experience with local councils. Engaging with them can provide insights into the specific challenges and expectations of the role.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and resources effectively. Be ready to share examples of how you've successfully implemented financial controls in previous roles.
✨Tip Number 4
Showcase your leadership skills by highlighting instances where you've fostered a culture of continuous improvement and accountability within teams. This will resonate well with the council's focus on high standards and best practices.
We think you need these skills to ace Hammersmith Council - Head of Provider Services
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Head of Provider Services at Hammersmith Council. Understand the key responsibilities and expectations, especially around service quality, budget management, and compliance with regulations.
Tailor Your CV: Customize your CV to highlight relevant experience in adult social care, budget management, and leadership. Emphasize any previous roles where you ensured compliance with quality standards or led service improvements.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses how your skills and experiences align with the role's requirements. Mention specific examples of how you've successfully managed services or led teams in similar environments.
Highlight Your Leadership Skills: In both your CV and cover letter, make sure to showcase your leadership abilities. Discuss your experience in mentoring teams, promoting a culture of continuous improvement, and engaging with stakeholders to meet community needs.
How to prepare for a job interview at Remedy Recruitment Group
✨Understand the Role's Purpose
Make sure you have a clear understanding of the role's purpose and responsibilities. Familiarize yourself with the key aspects of leading in-house Provider Services, ensuring compliance with CQC standards, and promoting independent living.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budget management and financial control. Highlight specific examples where you've successfully managed resources and ensured accountability in previous roles.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've fostered a culture of continuous improvement and personal accountability within teams. Share examples of how you've mentored others and led service development initiatives.
✨Emphasize Collaboration and Engagement
Discuss your experience working collaboratively with various stakeholders, including council colleagues, external partners, and residents. Highlight how you've engaged with communities to understand their needs and improve service delivery.