Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise disrepair surveying team and manage caseload for responsive repairs.
- Company: Join a dynamic council team focused on quality housing services.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in community housing while developing your career.
- Qualifications: Experience in housing management and strong leadership skills.
- Other info: Collaborative environment with a focus on customer satisfaction and value for money.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
The case handlers will be required to attend court on an ad-hoc basis. There are approximately 15 people in the teams. Could work from home two days a week, but would want a minimum of 50% of time in the office.
To manage the caseload for disrepair surveying team responsible for responsive repairs to the council's stock of dwellings, buildings and land managed by Landlord Services, including reviewing Particulars of Claims submitted as disrepair claims against BCC, monitoring progress from start to completion, ensuring delivery of high quality work, getting work done "right-first-time" and achieving high customer satisfaction within budgetary targets and providing a cost effective, value for money service. Maintain day-to-day supervision administration staff in the team. Act as lead consultant providing expert witness advice and reports to a range of officers in relation to technical housing matters, including PAD applications, FOIs, SARs, EIR's, Ombudsman reports, Disrepair claims, and complaints, and Accident Litigation claims. Court attendance to act as a witness for BCC to defend disrepair claims will be required as part of the role.
If you are interested in this role please send your updated CV in the first instance.
Disrepair Supervisor employer: Remedy Recruitment Group
Contact Detail:
Remedy Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and disrepair sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online forums to get your name out there.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge about disrepair claims and the legal aspects involved. We want you to be ready to showcase your expertise and how you can ensure high customer satisfaction while managing a caseload effectively.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We’re all about making those connections count!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Disrepair Supervisor. Plus, it shows you’re serious about joining our team. Let’s get you that job!
We think you need these skills to ace Disrepair Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Disrepair Supervisor role. Highlight relevant experience in managing disrepair claims and supervising teams, as this will show us you’re a great fit for the position.
Showcase Your Skills: Don’t forget to showcase your skills in delivering high-quality work and achieving customer satisfaction. Use specific examples from your past roles to demonstrate how you’ve done this before.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Remedy Recruitment Group
✨Know Your Stuff
Make sure you brush up on disrepair surveying and the specific responsibilities of the role. Familiarise yourself with relevant legislation and case studies, as you'll want to demonstrate your expertise in managing disrepair claims and providing expert witness advice.
✨Showcase Your Leadership Skills
As a Disrepair Supervisor, you'll be overseeing a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you ensured high-quality work and customer satisfaction. Be ready to discuss your approach to supervision and administration.
✨Prepare for Court Scenarios
Since court attendance is part of the job, think about any previous experiences you've had in similar situations. Be prepared to discuss how you would handle being an expert witness and what strategies you would use to defend disrepair claims effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team's dynamics, the challenges they face, and how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
