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For Companies At a Glance
- Tasks: Lead operations across multiple clinics and drive performance for outstanding results.
- Company: Join Remax/Kalpem, a dynamic multi-site clinic group in London.
- Benefits: Earn £45-50k plus bonuses, with opportunities for career growth.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in multi-site management and strong leadership abilities required.
- Other info: Enjoy a variety of tasks and collaborate with passionate teams.
The predicted salary is between 45000 - 50000 £ per year.
Join to apply for the Business Manager role at Remax/Kalpem London Based - Multi-Site Clinics - Some National and International Travel £45-£50,000 + Bonus
About The Role
We’re looking for an experienced Business Manager to lead our clinic operations across multiple sites. You’ll drive performance, ensure excellence, and support talented teams to deliver outstanding results.
What’s In It For You
- Competitive salary: £45,000-50k plus performance bonus
- Real impact: Lead operations across multiple premium locations
- Career growth: Develop your leadership skills in a growing business
- Variety: No two days the same - strategic oversight meets hands‑on problem‑solving
- Premium environment: Work with passionate teams delivering exceptional client experiences
What You’ll Do
- Operations & Performance: Oversee daily operations across all clinic locations, set and achieve revenue targets while controlling costs, monitor key metrics (utilisation, productivity, margins) and use data to drive improvements, and manage clinic systems including CRM, booking platforms, and POS.
- Team Leadership: Lead and coach Clinic Managers and Front-of-House teams, support recruitment, onboarding, and performance reviews, and build a high-performance culture where people thrive.
- Compliance & Quality: Ensure regulatory compliance (HCPC and relevant standards), conduct regular audits for health & safety, infection control, and GDPR, and maintain exceptional service standards across all sites.
- Client Experience & Growth: Collaborate on marketing campaigns and promotions, improve conversion rates and client satisfaction, support rollout of new services and technologies, and identify opportunities for commercial improvement.
What Experience Do You Need
- Proven multi‑site management experience (clinic, beauty, wellness, or hospitality)
- Strong commercial and financial management skills
- Excellent leadership abilities with a people‑first approach
- Understanding of compliance and regulatory requirements
- Data‑driven decision maker
- Comfortable travelling between sites regularly
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don’t hesitate to get in touch.
Business Manager employer: Remax/Kalpem
Contact Detail:
Remax/Kalpem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and wellness sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your answers and show them you’re the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and improved operations in previous roles. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your multi-site management experience and any relevant achievements that showcase your leadership skills. We want to see how you can drive performance and support teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operations in previous positions. Let us know what makes you passionate about this opportunity!
Showcase Your Data Skills: Since this role involves data-driven decision making, be sure to mention your experience with key metrics and how you've used data to drive improvements in past roles. We love seeing candidates who can back up their claims with numbers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Remax/Kalpem
✨Know Your Numbers
As a Business Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators like revenue targets, utilisation rates, and margins. Be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership abilities, so think about examples that highlight your people-first approach. Prepare to share stories about how you've built high-performance cultures and supported your teams through recruitment and performance reviews.
✨Understand Compliance Inside Out
Familiarise yourself with the regulatory requirements relevant to the clinics, such as HCPC standards and GDPR. Be prepared to discuss how you've ensured compliance in past positions and how you would maintain exceptional service standards across multiple sites.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills, especially in a multi-site environment. Think of specific challenges you've faced and how you tackled them, particularly in operations or client experience. This will show your strategic oversight and hands-on approach.
