Sitecore Practice Lead

We are Remarkable– a leader in digital transformation, helping businesses create cutting‑edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data‑driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalised digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact! We’re a collaborative, forward‑thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends. Looking for a new challenge? Join us!

Purpose of the Role

We’re looking for a Sitecore Practice Lead, who is equal parts technical authority and compelling communicator. This is a senior individual contributor role, without line management responsibilities, built for someone who has mastered the full Sitecore product suite and knows how to translate that expertise into outstanding client outcomes and winning commercial conversations. You’ll own the architecture and delivery of complex Sitecore engagements, guide clients through what’s possible with the platform, and play a central role in winning new business, from discovery workshops and pitches through to standing on stage at SUGCON and building Remarkable’s profile across the Sitecore community. This is a role for someone who wants to be seen, heard, and make a real impact: technically, commercially, and in the wider industry.

Key Responsibilities and Accountabilities

• Sitecore Architecture & Technical Leadership
  • Own the end‑to‑end technical architecture of Sitecore engagements, covering the full product suite including SitecoreAI, XM Cloud, CDP, Personalise, Send, OrderCloud, and adjacent capabilities.
  • Serve as the definitive internal authority on Sitecore, guiding solution design, implementation standards, and best practices across projects.
  • Lead hands‑on delivery where it counts, ensuring solutions are scalable, performant, and aligned to client goals.
  • Oversee integration with third‑party platforms including CRMs, CDPs, and analytics tools, ensuring optimal configuration and ROI.
  • Stay ahead of Sitecore’s product roadmap and evolving ecosystem, translating emerging capabilities into client opportunities.
• Pre‑Sales & Business Development
  • Be a compelling presence in new business pitches, helping prospects understand what’s possible with Sitecore and why Remarkable is the right partner to deliver it.
  • Lead technical discovery, solution scoping, and proposal development for Sitecore opportunities.
• Client Engagement & Advocacy
  • Act as a trusted technical advisor to clients by building strong relationships, communicating with clarity, and translating complex architecture into tangible business value.
  • Lead client‑facing workshops, discovery sessions, and strategic reviews with authority and warmth.
  • Champion a data‑driven approach to personalisation, experimentation, and optimisation across client engagements.
• External Presence & Thought Leadership
  • Represent Remarkable and the Sitecore practice at industry events, including SUGCON and other conferences by speaking, presenting, and building our reputation on stage.
  • Actively contribute to Remarkable’s marketing and brand presence through LinkedIn, blogs, webinars, and industry commentary.
  • Advocate for Sitecore as a platform externally, helping grow awareness and affinity within the wider Sitecore community.
• Practice Development & Operational Excellence
  • Develop and embed best‑practice frameworks for Sitecore solution design, content modelling, experimentation, and analytics.
  • Continuously identify opportunities to improve delivery efficiency, streamline processes, and reduce time‑to‑value for clients.
  • Collaborate with leadership on practice strategy, capability development, and identifying growth opportunities.
  • Contribute to team knowledge‑sharing, internal documentation, and upskilling, raising the technical bar across the practice.
• Technical Expertise
  • Deep, demonstrable knowledge of the Sitecore product suite, SitecoreAI, XM Cloud, CDP, Personalise, Send, OrderCloud, and the broader composable DXP ecosystem.
  • Proven experience architecting and delivering complex Sitecore solutions at scale.
  • Strong understanding of integrations, APIs, and composable architecture patterns.
  • Familiarity with experimentation, A/B testing, multivariate testing, and data‑driven personalisation strategies.
  • Strong AI literacy is required, including hands‑on experience applying AI tools in a professional context.
• Communication & Presence
  • Exceptional communication skills being able to engage C‑suite clients, energise a room in a pitch, and hold an audience on stage at a conference.
  • Comfortable and confident in pre‑sales and business development contexts, with a track record of contributing to winning proposals.
  • An active and credible voice on LinkedIn and in the wider Sitecore community.
• Personal Attributes
  • Analytically rigorous, you use data to inform decisions and translate insights into clear strategic recommendations.
  • A natural collaborator who works effectively across commercial, technical, and client teams.
  • Always looking for smarter, more efficient ways to work, you spot process improvements others miss.
  • Curious, forward‑thinking, and motivated to stay at the cutting edge of digital experience technology.
  • Passionate about Sitecore as a platform and genuinely excited to advocate for it.
  • Customer‑centric and passionate about delivering world‑class digital experiences that exceed client expectations.