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For Companies At a Glance
- Tasks: Manage client relationships and develop digital strategies for high-performing projects.
- Company: Join Remarkable, a leading digital experience agency transforming customer journeys.
- Benefits: Full-time role with competitive pay and opportunities for professional growth.
- Why this job: Be a key player in driving impactful digital transformations for ambitious brands.
- Qualifications: Strong communication skills and experience in digital marketing strategies required.
- Other info: Dynamic team environment with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are Remarkable – a digital experience agency built to power transformative customer journeys. We partner with ambitious, forward-thinking brands to create high-performing platforms, products, and content strategies through platforms like Sitecore, Optimizely, and Microsoft Dynamics. With deep expertise across cloud, content, commerce, and CRM, we help brands across sectors – especially B2B – connect with their audiences, accelerate performance, and scale with confidence. We’re collaborative, curious, and outcome-focused. We thrive on solving complex challenges and delivering work that makes a difference. If you're passionate about elevating content from a tactical asset to a strategic advantage, this is the place for you.
Purpose of Role
- To own, manage and develop client relationships for the mutual benefit of the Company and its clients.
- To proactively add value to a predefined client base to ensure that the Company’s clients achieve their business aims and objectives.
- To have a thorough understanding of our client’s businesses, and the sectors within which they operate and are always looking for ways to move the Company from ‘supplier’ to valued and trusted ‘partner’.
- To be the leader and main revenue generator for a Squad who manages, plans, develops and executes high performing digital strategies for a predefined client base.
- To ensure that customer service and customer satisfaction are always top priorities.
- To proactively look for new business opportunities in order to add revenue to your Squad and meet client revenue targets.
Key Responsibilities and Accountabilities
- Owning a predefined client base and being responsible for that client base’s individual and collective spend with the Company and the profitability of that spend through the operation of a client Profit and Loss account.
- Developing and sustaining a deep holistic understanding of the client’s business, using this understanding to drive the client’s marketing and digital transformation strategy.
- To help clients define and plan budgets across all digital channels (Websites, SEO and Paid Search, Display Advertising, Social Media, etc.) to deliver optimal ROI.
- Informing and converting client briefs into profitable projects for the Company. Then ensuring all client briefs are understood and handed over to your Squad Project Manager accurately and in a timely fashion. Ultimately being accountable for the final delivered product to the client’s satisfaction.
- Engaging with key members of the Squad and other supporting colleagues in order to deliver competitive, compelling and accurate project proposals to meet the brief, time and costs allocated.
- Constantly looking for cross-sell and upsell opportunities from the full range of services provided by the Company as well as looking at introducing emerging channels and technologies through thought leadership.
- Consistently ensuring the customer service levels are high and that the Company is a valued partner to its clients.
- To provide a weekly report for the VP of Client Services which clearly highlights current revenue, pipeline revenue, communications stats and client P&L.
- To develop the agency’s client base through the introduction of new clients and new revenues.
- Agree studio ‘time based’ quotes for client projects and prepare them for presentation to the client.
- Lead or support client presentations and support new client tenders for work when required.
- Work with your Squad and its Project Manager to ensure client projects progress through the studio profitably and to the time schedules agreed and to a high standard.
- To work at client’s premises as appropriate with some out-of-hours travel where necessary.
- To raise all customer invoices using Xero for approval by the accounts department.
Person Profile: Personal Attributes
- Exceptional strong communication skills both written and verbal, able to present confidently to large and small audiences. Utilising technology to professionally present to your clients and potential new clients.
- Good relationship building skills – able to build and maintain credibility, work with integrity and professionalism.
- You will be tactful and diplomatic, able to listen and interpret client’s ideas into commercially viable briefs and project plans.
- You will understand the value of extremely high standards of customer service and able to build solid and enduring relationships.
- The ability to work to targets and deadlines and to be able to deliver measurable results.
- You will have a good attention to detail and be able to prioritise and be effective when working to tight deadlines and within budgets.
- You will have the leadership ability to lead and motivate creative and technical teams and be able to communicate confidently with your Squad, ensuring briefs and plans are clearly understood.
- To be highly insightful and effective in proposing digital strategies – understand website UX and be able to interpret analytics reports.
- To have good literacy and fluency of the English language for preparing documents and be able to convey complex concepts and messages.
- Be aware of the practical application of technology and return on investment (ROI).
- You will be self-motivated and able to work independently.
Specific Job Skills / Experience
- Ability to develop and prepare project proposals and recurring-revenue contracts.
- An understanding of current technology and methodology used to build responsive web sites.
- An understanding of the design and build process for large scale website projects.
- An understanding of Ecommerce principles and strategies.
- An understanding of multi-channel marketing strategy and implementation.
- An understanding of SEO principals and the successful application of them in the design and build of websites.
- To be able to work with Digital Marketing and Strategy colleagues to develop cohesive digital strategies and performance reports for clients.
Technical Skills
- Microsoft Word, Excel, and PowerPoint.
- Good working knowledge of Web Content Management Systems.
- A basic knowledge of HTML.
- Good working knowledge of working with a CRM to manage clients and proposals.
Qualifications / Training
- A formal Marketing qualification such as CIM or IDM or a related Business qualification would be advantageous.
Senior Account Manager in England employer: reMarkable
Contact Detail:
reMarkable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their business model and how they operate. This will help you tailor your responses and show that you’re genuinely interested in becoming a valued partner, not just another employee.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help the company achieve its goals. Focus on your ability to build relationships and drive revenue, as these are key for a Senior Account Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Remarkable and ready to take on the challenge of transforming customer journeys.
We think you need these skills to ace Senior Account Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in managing client relationships and driving digital strategies, as this is what we’re all about at Remarkable.
Showcase Your Communication Skills: Since strong communication is key for this role, don’t shy away from demonstrating your written and verbal skills. Use clear, concise language and make sure your application reflects your ability to present ideas effectively.
Highlight Relevant Experience: Focus on your past experiences that align with the responsibilities listed in the job description. Whether it’s developing project proposals or managing budgets, we want to see how you’ve added value in similar roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at reMarkable
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding the clients you’ll be managing. Research their business models, recent projects, and challenges they face in their sectors. This knowledge will help you demonstrate how you can add value and transition from being a supplier to a trusted partner.
✨Showcase Your Communication Skills
As a Senior Account Manager, strong communication is key. Prepare to discuss how you've effectively communicated with clients in the past. Bring examples of presentations or reports you've created that highlight your ability to convey complex ideas clearly and confidently.
✨Demonstrate Your Strategic Thinking
Be ready to talk about how you’ve developed and executed digital strategies that have driven results. Think of specific instances where your insights led to successful marketing campaigns or improved ROI for clients. This will show your potential employer that you can think critically and strategically.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, such as handling a difficult client or proposing a new strategy. Practice your responses to these scenarios, focusing on your problem-solving skills and how you would ensure high customer satisfaction while meeting targets.
