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- Tasks: Support clients and manage accounts while ensuring top-notch service delivery.
- Company: Fast-growing, customer-focused organisation with a dynamic team.
- Benefits: 25 days holiday, pension scheme, corporate eyecare, and fun social events.
- Why this job: Join a proactive team and make a real impact on client relationships.
- Qualifications: Experience in customer service or account support, strong communication skills.
- Other info: Hybrid working available, perfect for balancing work and life.
The predicted salary is between 28000 - 42000 £ per year.
Location: Sheffield (Hybrid working available)
Salary: £28,000
Hours: Full-time, Monday to Friday, 9:00am – 5:00pm
Work Location: Hybrid – office based in Sheffield with flexibility to work from home
Permanent / Full-time
Remarkable Jobs are hiring on behalf of a fast-growing, customer-focused organisation seeking a motivated and ambitious Account Executive to join their expanding team. This role plays a key part in delivering outstanding service to clients and customers. You will act as the main link between customers and internal teams, using strong organisational and communication skills to manage accounts, resolve queries, and support long-term client relationships.
Key Responsibilities:
- Manage day-to-day customer enquiries and administrative tasks in line with SLAs
- Handle cancellations, exemptions, permits, enquiries, and general account administration
- Maintain accurate, up-to-date client records and documentation
- Support Account Managers and Key Account Managers in maintaining and developing client relationships
- Act as a point of contact for internal and external stakeholders to ensure smooth communication
- Provide cover and account support during colleague absence
- Manage competing priorities and deadlines in a fast-paced environment
- Escalate issues appropriately and follow through to resolution
- Contribute ideas to improve customer experience, processes, and service delivery
- Deliver work with accuracy, professionalism, and reliability
- Support reporting on account performance, service delivery, and client satisfaction
- Uphold high standards of compliance and operational excellence
What They Are Looking For:
Essential:
- Previous experience in an Account Executive, Customer Service, or Client Support role
- Strong administrative and organisational skills with excellent attention to detail
- Confident communicator with strong written and verbal skills
- Proactive, professional, and solutions-focused attitude
- Good working knowledge of Microsoft Office and digital systems
Desirable:
- Understanding of sales or account management principles
- Experience working in a fast-paced, service-led environment
Key Attributes:
- Highly organised and methodical
- Positive, can-do mindset
- Strong time management and problem-solving skills
- Team player with a customer-first approach
- Resilient and adaptable
Benefits:
- 25 days holiday plus Bank Holidays (increasing with service)
- Pension scheme
- Corporate eyecare
- Regular incentives and social events
- Pool car available for business use (full UK driving licence required)
Account Executive in Sheffield employer: Remarkable Jobs
Contact Detail:
Remarkable Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Executive role, and we’re here to support you every step of the way.
We think you need these skills to ace Account Executive in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your previous experience in customer service or account management, and don’t forget to showcase those strong organisational and communication skills we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've managed accounts or resolved client queries in the past – we love a good story!
Show Off Your Skills: Don’t hold back on showcasing your skills! Whether it’s your proficiency with Microsoft Office or your knack for problem-solving, make sure to highlight what makes you stand out. We want to see that proactive, solutions-focused attitude!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be one step closer to joining our amazing team in Sheffield. We can’t wait to hear from you!
How to prepare for a job interview at Remarkable Jobs
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Account Executive role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing customer enquiries and supporting account managers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or resolved issues in previous roles. Practising your responses can help you articulate your thoughts clearly during the interview, making a great impression on the hiring team.
✨Demonstrate Your Organisational Skills
Since the role requires excellent organisational abilities, come prepared with examples of how you've managed competing priorities in a fast-paced environment. You could discuss specific tools or methods you use to stay organised, which will highlight your proactive approach and suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how success is measured in the Account Executive role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
