Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure top-notch service delivery.
- Company: Leading organisation in parking and facilities services.
- Benefits: Competitive salary, hybrid work, and great career development.
- Why this job: Join a dynamic team and make a real impact on client satisfaction.
- Qualifications: Experience in account management or customer service is essential.
- Other info: Fast-paced environment with opportunities for growth.
The predicted salary is between 31000 - 35000 £ per year.
Location: Kettering, Northamptonshire
Salary: £31,000 - £35,000 + Benefits
Hours: Full-time, Monday to Friday (9:00am - 5:15pm)
Work Location: Hybrid (Office & Home-based)
Remarkable Jobs are recruiting on behalf of a leading organisation within the parking and facilities services sector. We are seeking an Account Manager to join their team in Kettering. This is a hands-on role, involving multi-varied tasks, and requires someone methodical with excellent communication skills, strong organisation, and a customer-focused approach.
As an Account Manager, you will play a key role in supporting the Customer Success function, ensuring a smooth, efficient, and professional service to clients. You will manage client relationships, handle day-to-day queries, and support administrative processes to maintain high service standards and long-term client satisfaction.
Key Responsibilities:
- Act as the main point of contact for a portfolio of clients, managing day-to-day queries
- Ensure all client enquiries are handled accurately and within agreed SLAs
- Maintain and update client records and documentation across CRM systems
- Support administrative processes including surveys, site reviews, and client meetings
- Gather and analyse data relating to client accounts to support service delivery
- Support after-sales activity to strengthen client relationships and retention
- Provide updates on account status and ongoing activities to senior management
- Collaborate with internal teams to ensure client requirements are met
- Provide cover for colleagues when required to ensure continuity of service
What They Are Looking For:
Essential:
- Experience in Account Management, Customer Service, or administrative support
- Strong communication skills with the ability to build client relationships
- High attention to detail and accuracy
- Excellent organisational skills with the ability to manage multiple priorities
- Proficient in Microsoft Office and confident learning new systems
- Full UK driving licence
Desirable:
- Experience managing multiple client accounts
- Experience working with CRM systems
Key Attributes:
- Professional and reliable with a strong work ethic
- Customer-focused with a proactive approach
- Ability to work both independently and as part of a team
- Adaptable and able to work in a fast-paced environment
If you're ready to take on a varied and rewarding role as an Account Manager, we'd love to hear from you. Apply now!
Account Manager in Kettering employer: Remarkable Jobs Limited
Contact Detail:
Remarkable Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and think about how your skills can help improve client relationships. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to convey information clearly and build rapport with clients. Try mock interviews with friends or family to get comfortable with discussing your experience and approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right opportunities. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Account Manager in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management and customer service experience, as well as your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Account Manager role. Share specific examples of how you've successfully managed client relationships and handled queries in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but keep it friendly. We love seeing personality in applications, so let us know who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Remarkable Jobs Limited
✨Know Your Clients
Before the interview, research the company and its clients. Understand their services and how they interact with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle queries and maintain professionalism under pressure.
✨Highlight Your Organisational Skills
This role requires excellent organisation. Bring up specific instances where you've managed multiple priorities effectively. Discuss any tools or methods you use to stay organised, especially if you have experience with CRM systems.
✨Demonstrate a Customer-Focused Mindset
Emphasise your proactive approach to customer service. Share stories that illustrate your commitment to client satisfaction and how you've gone above and beyond to meet client needs. This will resonate well with the hiring team.