The Opportunity
An exciting opportunity has arisen for an experienced
IT Systems Engineer to join a world-class film and television production facility in Dagenham, East London.
Working within a modern, fast-paced technical environment, you will provide
2nd and 3rd line IT support, ensuring the smooth operation of IT infrastructure, systems and networks across the business.
Key Responsibilities
Provide 2nd and 3rd line technical support, troubleshooting hardware, software and network issues.
Administer
Active Directory, Group Policy, Microsoft 365, Exchange and Teams.
Manage user accounts, security permissions, onboarding/offboarding and device enrolment.
Support Windows operating systems, Mac devices and Azure Cloud environments.
Install, configure and maintain network printers, wireless devices and mobile technologies.
Manage patching and updates across servers, desktops and Mac devices.
Support LAN/WAN networking, routers, IP telephony and network infrastructure.
Liaise with third-party suppliers and assist with complex technical escalations.
Maintain accurate IT documentation, procedures and troubleshooting guides.
Skills & Experience Required
2nd/3rd Line IT Support, IT Systems Engineering or Desktop Support.
Strong knowledge of Windows environments, Active Directory and Group Policy.
Hands-on experience with
Microsoft 365, Exchange, Teams and Azure.
Understanding of SQL, LAN/WAN networking and IT security permissions.
Confident troubleshooting hardware, software, printers and network-related issues.
Excellent communication, organisational and problem-solving skills.
Flexible, proactive approach with the ability to work independently and as part of a team.
Full clean UK driving licence and valid passport for occasional travel between sites and potential European visits.
Salary & Benefits
- 25 days' annual leave plus bank holidays
- Private health insurance
- Life insurance
- Annual discretionary bonus
- Opportunity to work within a state-of-the-art film and television production environment
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IT System Engineer employer: Remarkable Jobs Limited
Join our dynamic team in High Wycombe as a Project Administrator, where you will play a crucial role in ensuring the smooth operation of our installations projects. We pride ourselves on fostering a supportive work culture that values employee growth and development, offering hybrid working options post-training to promote work-life balance. With competitive salary packages and opportunities for professional advancement, we are committed to making your career with us both meaningful and rewarding.
