Senior Account Manager

Senior Account Manager

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and drive digital strategies for high-performing projects.
  • Company: Join Remarkable, a dynamic digital experience agency transforming customer journeys.
  • Benefits: Enjoy hybrid remote work, competitive salary, and opportunities for professional growth.
  • Why this job: Be a key player in elevating brands and making a real impact in the digital space.
  • Qualifications: Proven experience in account management and a passion for digital marketing.
  • Other info: Collaborative environment with a focus on innovation and client success.

The predicted salary is between 48000 - 72000 £ per year.

About Remarkable

We are Remarkable – a digital experience agency built to power transformative customer journeys. We partner with ambitious, forward-thinking brands to create high-performing platforms, products, and content strategies through platforms like Sitecore, Optimizely, and Microsoft Dynamics. With deep expertise across cloud, content, commerce, and CRM, we help brands across sectors - especially B2B - connect with their audiences, accelerate performance, and scale with confidence. We’re collaborative, curious, and outcome-focused. We thrive on solving complex challenges and delivering work that makes a difference. If you’re passionate about elevating content from a tactical asset to a strategic advantage, this is the place for you.

Purpose of Role

  • To own, manage and develop client relationships for the mutual benefit of the Company and its clients.
  • To proactively add value to a predefined client base to ensure that the Company’s clients achieve their business aims and objectives.
  • To have a thorough understanding of our client’s businesses, and the sectors within which they operate and are always looking for ways to move the Company from ‘supplier’ to valued and trusted ‘partner’.
  • To be the leader and main revenue generator for a Squad who manages, plans, develops and executes high performing digital strategies for a predefined client base.
  • To ensure that customer service and customer satisfaction are always top priorities.
  • To proactively look for new business opportunities in order to add revenue to your Squad and meet client revenue targets.

Key Responsibilities and Accountabilities

  • Owning a predefined client base and being responsible for that client base’s individual and collective spend with the Company and the profitability of that spend through the operation of a client Profit and Loss account.
  • Developing and sustaining a deep holistic understanding of the client’s business, using this understanding to drive the client’s marketing and digital transformation strategy.
  • To help clients define and plan budgets across all digital channels (Websites, SEO and Paid Search, Display Advertising, Social Media, etc.) to deliver optimal ROI.
  • Informing and converting client briefs into profitable projects for the Company. Then ensuring all client briefs are understood and handed over to your Squad Project Manager accurately and in a timely fashion. Ultimately being accountable for the final delivered product to the client’s satisfaction.
  • Engaging with key members of the Squad and other supporting colleagues in order to deliver competitive, compelling and accurate project proposals to meet the brief, time and costs allocated.
  • Constantly looking for cross-sell and upsell opportunities from the full range of services provided by the Company as well as looking at introducing emerging channels and technologies through thought leadership.
  • Consistently ensuring the customer service levels are high and that the Company is a valued partner to its clients.
  • To provide a weekly report for the VP of Client Services which clearly highlights current revenue, pipeline revenue, communications stats and client P.

Senior Account Manager employer: Remarkable Group

At Remarkable, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid remote model allows for flexibility while working with ambitious brands to create transformative digital experiences. We offer ample opportunities for professional growth, a commitment to employee well-being, and the chance to be part of a team that values curiosity and outcome-focused solutions, making it a truly rewarding place to advance your career as a Senior Account Manager in London.
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Contact Detail:

Remarkable Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, bring along a portfolio or case studies that highlight your achievements. This is your time to shine and demonstrate how you can add value to their team.

✨Tip Number 3

Prepare for interviews by researching the company and its clients. Understand their challenges and think about how you can help them succeed. Tailor your answers to show that you’re not just another candidate, but someone who truly gets their business.

✨Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.

We think you need these skills to ace Senior Account Manager

Client Relationship Management
Digital Marketing Strategy
Budget Planning
Profit and Loss Management
Project Management
Cross-Selling and Upselling
Communication Skills
Customer Service Excellence
Analytical Skills
Understanding of Digital Channels
Team Leadership
Business Development
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in managing client relationships and driving revenue, as these are key aspects of the job. We want to see how you can add value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for digital transformation and how your skills align with our mission at Remarkable. Let us know why you’re the perfect fit for this role.

Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples to demonstrate how you've successfully managed client accounts and contributed to business growth. We love seeing results!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Remarkable Group

✨Know Your Clients Inside Out

Before the interview, dive deep into understanding the types of clients Remarkable works with. Familiarise yourself with their industries and challenges. This will help you demonstrate how your experience aligns with their needs and how you can elevate their digital strategies.

✨Showcase Your Strategic Thinking

Prepare to discuss specific examples where you've transformed client relationships from transactional to strategic partnerships. Highlight how you've added value and driven results, as this aligns perfectly with the role's focus on being a trusted partner rather than just a supplier.

✨Be Ready to Discuss Revenue Generation

Since this role involves being the main revenue generator for a Squad, come prepared with ideas on how you can identify new business opportunities. Think about past experiences where you've successfully upsold or cross-sold services and be ready to share those stories.

✨Emphasise Collaboration and Communication

Remarkable values collaboration, so be sure to highlight your teamwork skills. Prepare examples of how you've worked effectively with different teams to deliver successful projects. This will show that you can engage with key members of the Squad and ensure high customer satisfaction.

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