Senior Business Analyst in England

We are Remarkable – a digital experience agency built to power transformative customer journeys. We partner with ambitious, forward-thinking brands to create high-performing platforms, products, and content strategies through platforms like Sitecore, Optimizely, and Microsoft Dynamics. With deep expertise across cloud, content, commerce, and CRM, we help brands across sectors - especially B2B - connect with their audiences, accelerate performance, and scale with confidence. We're collaborative, curious, and outcome-focused. We thrive on solving complex challenges and delivering work that makes a difference. If you're passionate about elevating content from a tactical asset to a strategic advantage, this is the place for you.

Purpose of Role

As a Senior Business Analyst at Remarkable you'll leverage your BA experience and consulting skills to drive analysis activity with one or more of our global clients. You will have responsibility for effectively eliciting and documenting requirements, selecting and applying the most appropriate tools and techniques, and producing a range of supporting artefacts to facilitate delivery of best-in-class solutions aligned with agreed scope. This is a highly visible and client facing role, so you'll need excellent written and verbal communication skills, including active listening, negotiating, presenting, and knowledge sharing. We're a digital agency, so experience in this space would be a distinct advantage. A key element in this role is to grow and continuously develop the maturity and standards of excellence within the Business Analysis (BA) pillar, and ensure active support across the other pillars within the agency. You'll also be tuned-in to identifying land-and-expand opportunities to assist with growing our accounts. As part of a supportive and collaborative culture, you'll get to work with and learn from specialists across the agency and beyond, whilst delivering cutting edge projects for varied clients, across multiple industries.

Key Responsibilities and Accountabilities

• Elicit, prioritise, define, document and manage requirements and artefacts across the project and solutions lifecycle, using appropriate tools, techniques, and methodologies.
• Analyse documentation and data sets to extract relevant insights.
• Interrogate UX wireframes, UI designs, and hi-fidelity prototypes to understand functional and technical implications.
• Devise and facilitate workshops, interviews, playback sessions etc with external stakeholders.
• Write effective user stories and acceptance criteria, capturing these in Jira, Confluence, Azure DevOps and other business process modelling tools.
• Define as is and to be processes, and document appropriately (BPMN or similar).
• Support project managers.