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- Tasks: Support your favourite brands through social media and email, no phone calls required!
- Company: Join Chatdesk, a leader in customer support for e-commerce brands.
- Benefits: Flexible hours, work from anywhere, and unlimited earning potential.
- Why this job: Perfect side hustle for students or anyone looking to earn extra income.
- Qualifications: No experience needed, just a laptop and good English skills.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 13 - 16 £ per hour.
The Role: Become a Customer Support Expert for brands you love. Remarkable AI Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email.
About the job: Are you looking to earn additional income? Chatdesk Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. Chatdesk offers flexible, part-time opportunities that allow you to create your own schedule and have the opportunity to work from anywhere. Best part? You'll never have to speak on the phone. These days, everyone's looking for their next side hustle. Whether you're a stay-at-home parent, college student, or even employed full-time; this job is perfect for you. High quality performance will lead to even more opportunities with various brands.
Who we are: Bad customer support is the worst. Chatdesk helps e-commerce brands attract, support, and retain customers with exceptional service across social, email, chat, and SMS. Our CX Experts utilize our cutting-edge software that provides AI support to streamline their work. We're always looking for talented individuals who are ready to make a difference. If you're passionate about improving customer experience, come join us.
Benefits of Being an Expert:
- Choose your own schedule
- Work from anywhere
- Support your favorite brands
- Unlimited earning potential
Key Responsibilities:
- Represent your favorite brands on social media and other platforms
- Respond timely and accurately to emails and social media messages
- Provide a meaningful and engaging experience with every interaction
- Resolve customer requests with care and professionalism
Ideal Profile: Basic Qualifications:
- No prior customer service experience required (No, really, we mean it)
- Must have laptop/computer with internet access
- High proficiency in English grammar and punctuation
- Professional fluency in other languages is a PLUS
What's on Offer?
- Opportunities for career growth & development
- Flexible working options
- Remote work
Chat Expert in London employer: Remarkable AI
Contact Detail:
Remarkable AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chat Expert in London
✨Tip Number 1
Get to know the brands you want to support! Research their values, products, and customer service style. This will help you tailor your approach during interviews and show that you're genuinely interested in representing them.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers through social media and email, make sure you can express yourself clearly and professionally. Try role-playing different customer scenarios with friends or family.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common customer support tools and social media platforms. Being comfortable with technology will give you an edge and demonstrate that you're ready to hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to join our team. Make sure to highlight your enthusiasm for customer experience and any relevant skills you have when you submit your application.
We think you need these skills to ace Chat Expert in London
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about becoming a Chat Expert! Share your love for customer support and how you can make a difference for the brands you adore.
Tailor Your Application: Make sure to customise your application to highlight your skills that match the role. We want to see how your experience aligns with providing exceptional customer service across social media and email.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Chatdesk.
How to prepare for a job interview at Remarkable AI
✨Know the Brand
Before your interview, take some time to research the brands you'll be representing. Understand their values, products, and customer service style. This will help you demonstrate your passion for the brand and show that you're ready to provide exceptional support.
✨Showcase Your Communication Skills
Since this role involves responding to customers via social media and email, it's crucial to highlight your written communication skills. Prepare examples of how you've effectively communicated in previous roles or situations, even if they weren't in a customer service context.
✨Emphasise Flexibility and Adaptability
This job offers flexible hours, so be ready to discuss how you manage your time and adapt to different schedules. Share any experiences where you've successfully juggled multiple commitments or adapted to changing circumstances.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Think about common customer issues and prepare thoughtful responses that showcase your problem-solving skills and ability to remain calm under pressure.
