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For Companies At a Glance
- Tasks: Support your favourite brands through social media and email, creating engaging customer experiences.
- Company: BeRemarkable.ai empowers e-commerce brands with innovative messaging solutions.
- Benefits: Flexible part-time hours, remote work, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact while working from anywhere.
- Qualifications: No experience needed, just a laptop and strong English skills.
- Other info: Perfect for students or anyone looking for a side hustle.
The Role:
Become a Customer Support Expert for brands you love!
Remarkable AI Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email.
About the job
Are you looking to earn additional income? Chatdesk Experts are freelance customer support agents who help companies provide the best support for their customers through social channels (Facebook, Instagram, TikTok & Twitter) and email. Chatdesk offers flexible, part-time opportunities that allow you to create your own schedule and have the opportunity to work from anywhere! Best part? You’ll never have to speak on the phone!
These days, everyone’s looking for their next side hustle. Whether you’re a stay-at-home parent, college student, or even employed full-time; this job is perfect for you! High quality performance will lead to even more opportunities with various brands.
Who we are
Bad customer support is the worst. Chatdesk helps e-commerce brands attract, support, and retain customers with exceptional service across social, email, chat, and SMS. Our CX Experts utilize our cutting-edge software that provides AI support to streamline their work.
We\’re always looking for talented individuals who are ready to make a difference. If you\’re passionate about improving customer experience, come join us!
Benefits of Being an Expert
- Choose your own schedule
- Work from anywhere
- Support your favorite brands
- Unlimited earning potential
Key Responsibilities
- Represent your favorite brands on social media and other platforms
- Respond timely and accurately to emails and social media messages
- Provide a meaningful and engaging experience with every interaction
- Resolve customer requests with care and professionalism
Ideal Profile:
Basic Qualifications
- No prior customer service experience required! (No, really, we mean it!)
- Must have laptop/computer with internet access
- High proficiency in English grammar and punctuation
- Professional fluency in other languages is a PLUS!
What\’s on Offer?
- Opportunities for career growth & development
- Flexible working options
- Remote work
Chat Expert employer: Remarkable AI
Contact Detail:
Remarkable AI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chat Expert
✨Tip Number 1
Get to know the brands you want to represent! Research their values, products, and customer interactions. This way, when you chat with potential employers, you can show off your passion and understanding of their brand.
✨Tip Number 2
Practice your chat skills! Use platforms like social media to engage in conversations and respond to comments. The more you practice, the more natural it will feel when you're helping customers as a Chat Expert.
✨Tip Number 3
Network with other freelancers! Join online communities or forums where you can connect with fellow Chat Experts. They can share tips, experiences, and even job leads that could help you land your next gig.
✨Tip Number 4
Apply through our website! We make it super easy for you to find opportunities that fit your schedule. Plus, you'll be one step closer to becoming a Chat Expert and working with brands you love!
We think you need these skills to ace Chat Expert
Some tips for your application 🫡
Show Your Passion: When you're applying, let your love for the brands you want to represent shine through. We want to see that you genuinely care about customer support and are excited to help others!
Tailor Your Application: Make sure to customise your application for the Chat Expert role. Highlight any relevant skills or experiences that align with our focus on social media and email support. We love seeing how you fit into our vision!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that showcase your English proficiency. Remember, good grammar and punctuation are key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Remarkable AI
✨Know the Brand Inside Out
Before your interview, take some time to research the brands you'll be representing. Understand their values, products, and customer base. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Chat Expert, communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Practice articulating your thoughts clearly and concisely, as this will demonstrate your proficiency in English grammar and punctuation.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've resolved issues or provided excellent support. Be ready to discuss these experiences during the interview. Highlight your ability to handle customer requests with care and professionalism, which is crucial for this role.
✨Emphasise Flexibility and Adaptability
Since this role offers flexible working options, be prepared to discuss how you manage your time and adapt to different situations. Share any experiences that showcase your ability to work independently and efficiently, as this will resonate well with the interviewers.
