At a Glance
- Tasks: Lead contract services, enhance client relations, and drive business growth in manufacturing.
- Company: Dynamic company delivering hard and soft services with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Join a collaborative team in High Wycombe with excellent career progression.
- Why this job: Make a real impact by improving customer service and driving contract growth.
- Qualifications: Degree level education and significant senior-level experience in contract management.
The predicted salary is between 40500 - 49500 £ per year.
- Business Area/Function: BES – Manufacturing and Industrial
SHEQ Statement: - Account Director
Qualifications or Required Experience
- Ideally qualified to degree level
- Significant experience operating at a senior level delivering contract services
- Excellent commercial and financial acumen
- Experience of performance related contracts and management systems
- PC literate and knowledge of the MS suite i. e. Word, Excel, Powerpoint etc
- Good Knowledge and experience of Business Assurance systems
- Good presentation , influencing and motivation skills, with experience of managing a team
- Awareness of soft services
- Experience of working in a production environment
- Competencies
- General Overview
The Account Director will be responsible for all contractual obligations, establish effective client relations and continuously improve customer service as well as develop potential business growth.
Company is responsible for delivering hard and soft services across the portfolio.
The main site is in High Wycombe and some staff based in Aylesbury.
The contract revenue is between £4 and 6M pa with an expected return in margin of 7%.
The Account Director will be expected to identify and exploit opportunities to grow the contracts, utilising functional support and other operational teams where appropriate.
- Delivery
- Work with the Sector Director to develop specific objectives in line with business plan
- Develop specific objectives and business plans in line with contract growth plan
- Develop plans to improve direct delivery of services
- Assist creating an expanded bespoke self delivery model of FM Services
- Assist in developing Project Services
- Assist in developing Energy Services
- Deliver and communicate account specific performance objectives and contribute to company objectives by meeting own performance objectives.
- Operational Responsibilities
- Ensure compliance with all statutory and company procedures across all the functions, Safety, Health, Environmental and Quality (SHEQ)
- Monitor, review and demonstrate a process of continuous improvements to H&S and Environmental practices
- Monitor, review and demonstrate a process of continuous improvements across all service lines. Driving efficiencies and best in class services.
- Ensure staff are trained and equipped to directly deliver a greater range of services
- Provide accurate and punctual monthly reports
- Monitor and co-ordinate resources effectively to achieve the agreed performance KPI's & SLA's
- Awareness of the potential risks and opportunities arising within the account
- Lead the account management team
- Liaise with the customer at all levels
- Conduct building audits and develop improvement plans as may be necessary
- Develop Business Continuity Plan in conjunction with the customer
- Develop and review risk register.
- Customers
- Develop and maintain key stakeholder relationships
- Develop and maintain key customer relationships
- Agree, monitor and control SLA's and performance measures for designated service lines
- Understand and meet customer requirements, utilising feedback to enhance service delivery
- Monitor the performance of sub contractors to ensure optimum effectiveness and fair and consistent attitude in all dealings at all levels
- #J-18808-Ljbffr
Account Director -Manufacturing -Industrial in Watford employer: REM Associates Ltd
As a leading UK manufacturer in the construction and engineering sector, we pride ourselves on being an excellent employer that values innovation and employee development. Our supportive work culture fosters collaboration and growth, offering comprehensive training and a generous holiday allowance that increases with tenure, ensuring our team members enjoy a fulfilling work-life balance while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director -Manufacturing -Industrial in Watford
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Account Director -Manufacturing -Industrial at REM Associates Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like REM Associates Ltd or be willing to refer you for that Account Director -Manufacturing -Industrial position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from REM Associates Ltd who’s on the lookout for their next Account Director -Manufacturing -Industrial star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Account Director -Manufacturing -Industrial role at REM Associates Ltd!
We think you need these skills to ace Account Director -Manufacturing -Industrial in Watford
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at REM Associates Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at REM Associates Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at REM Associates Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
