At a Glance
- Tasks: Lead the ecommerce experience and drive brand growth through innovative strategies.
- Company: Dynamic brand seeking a passionate Ecommerce & Concessions Manager.
- Benefits: Competitive salary, career development opportunities, and a chance to make an impact.
- Other info: Fast-paced environment with opportunities for creativity and leadership.
- Why this job: Join us to shape the future of ecommerce and enhance customer experiences.
- Qualifications: Experience in ecommerce, strong analytical skills, and a knack for digital marketing.
The predicted salary is between 50000 - 65000 £ per year.
We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly.
Responsibilities will include:
- Managing, developing and overseeing the daily operations of our ecommerce sites
- Managing, developing and overseeing the daily operations of our marketplaces
- Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping
- Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc.
- Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets.
- Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly.
- Providing regular reports based on weekly and monthly trade and activities
- Updating content across all platforms and across all sites
- Manage customer queries
- Oversee marketplace partner timeframes, ensuring launch dates are achieved
Strategic Leadership:
- Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence.
- Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals.
- Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands
Ecommerce Performance & Growth:
- Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values.
- Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates.
- Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations.
ECommerce Marketing Leadership:
- Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes.
- Collaborate with creative teams to ensure consistent brand messaging across all online channels.
- Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales.
Team Management:
- Lead and develop a small team, ensuring continuous growth, training, and performance.
Budget & P&L Management:
- Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI.
- Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth.
Innovation & Industry trends:
- Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape.
Skills and Experience:
- Proven experience in Marketplace and eCommerce
- Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint
- Possess excellent Excel skills and experience using SharePoint
- Analytical thinker
- Excellent communication skills
- Have the ability to multi-task and work in a fast-paced environment
- Strong track record of driving revenue growth and digital transformation in ecommerce.
- In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation.
- Strategic thinker with the ability to align business goals with innovative digital solutions.
- Strong commercial acumen, with experience managing budgets and driving ROI.
- Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP.
- Attention to detail
- Problem-solving skills
Ecommerce & Concessions Manager in Manchester employer: REM Associates Ltd
Join a dynamic team as an Ecommerce & Concessions Manager, where your expertise will directly influence our brand's growth and success. We pride ourselves on fostering a collaborative work culture that encourages innovation and professional development, offering ample opportunities for career advancement in a fast-paced environment. Located in a vibrant area, we provide a supportive atmosphere with competitive benefits, ensuring you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & Concessions Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects and successes. This is your chance to demonstrate how you can drive revenue and growth, just like the role requires.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s ecommerce strategy. Know their platforms, marketing tactics, and recent performance metrics. This will help you speak their language and show you’re ready to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Ecommerce & Concessions Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce & Concessions Manager role. Highlight your experience with ecommerce platforms and any relevant achievements that demonstrate your ability to drive revenue growth.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your skills align with our goals. Don’t forget to mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Mention any tools you’ve used, like Google Analytics or Excel, and how you've used data to drive decisions in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at REM Associates Ltd
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms like Shopify and Mirakl. Be ready to discuss how you've used these tools in past roles, especially in driving revenue growth and optimising user experience.
✨Data is Your Best Friend
Prepare to talk about how you've used data analytics to inform your decisions. Whether it's improving conversion rates or managing inventory, having specific examples will show that you're an analytical thinker who can back up your strategies with solid insights.
✨Show Off Your Leadership Skills
Since this role involves team management, think of examples where you've successfully led a team or project. Highlight how you’ve developed others and contributed to their growth, as well as how you align team goals with broader business objectives.
✨Stay Ahead of Trends
Familiarise yourself with the latest trends in ecommerce and digital marketing. Be prepared to discuss how you would implement innovative solutions to enhance customer journeys and drive engagement, showing that you’re proactive and forward-thinking.
