At a Glance
- Tasks: Lead daily operations in logistics and fulfilment, driving efficiency and profitability.
- Company: Join REM Associates Ltd, a leader in logistics and supply chain recruitment.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to build high-performing teams and influence business strategy.
- Why this job: Make a real impact in a fast-paced, growth-focused setting.
- Qualifications: Strong operations management experience and excellent analytical skills required.
The predicted salary is between 59576 - 70089 £ per year.
Company Description
REM Associates Ltd is a specialist partner to blue‑chip companies, global brands, and leading 3PL providers across the UK and internationally.
With over 50 years of combined experience, the organization focuses on logistics and supply chain executive search, placing leaders who drive operational excellence and commercial growth.
Beyond recruitment, REM Associates supports e‑fulfilment growth by increasing warehouse utilisation, filling pallet space, and helping secure new contracts.
The team connects brands with scalable fulfilment partners while enabling 3PLs to expand their customer base and capacity.
By combining deep knowledge of supply chain leadership and commercial strategy, REM Associates helps build and scale logistics businesses.
Role Description
The Head of Operations is a full‑time, on‑site role based in Stoke‑On‑Trent, responsible for overseeing day‑to‑day operational performance across logistics, fulfilment, and support functions.
This role will lead and develop operational teams, set clear objectives, and ensure processes, KPIs, and service standards are met or exceeded.
The Head of Operations will manage budgets, resource allocation, and capacity planning to maximise efficiency and profitability, while supporting the delivery of contracts and e‑fulfilment growth initiatives.
Responsibilities include monitoring operational data, identifying improvement opportunities, implementing best practices, and coordinating with commercial and leadership teams to align operations with business strategy.
The role also involves building strong internal and external relationships, ensuring compliance with relevant regulations, and maintaining a safe and high‑performing working environment.
Qualifications
- Strong Operations Management experience, including oversight of logistics, fulfilment, and process improvement.
- Excellent Analytical Skills for interpreting operational data, forecasting capacity, and supporting data‑driven decisions.
- Proven Team Management capabilities, including coaching, performance management, and building high‑performing teams.
- Clear and confident Communication skills, with the ability to collaborate across functions and influence stakeholders.
- Demonstrated Budgeting and cost‑control skills, including managing P&L, resource planning, and operational expenditure.
- Experience in logistics, supply chain, or 3PL environments, ideally in a senior operational leadership role.
- Ability to work on‑site in Stoke‑On‑Trent and operate effectively in a fast‑paced, growth‑focused setting.
- Relevant degree or professional qualification in Operations, Supply Chain, Business Management, or a related field is advantageous.
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Head of Operations employer: REM Associates Ltd
Join a forward-thinking company that prioritises modern work culture and offers endless development opportunities for its employees. As a Supply Chain Quality Director, you will thrive in an environment that fosters career progression and values strong client relationships, all while being part of a rapidly growing SAP practice. With a focus on innovation and quality delivery, this role provides a unique chance to make a significant impact in the field of SAP Digital Supply Chain management.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like REM Associates Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at REM Associates Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like REM Associates Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to REM Associates Ltd:This is your chance to really connect with the team at REM Associates Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at REM Associates Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with REM Associates Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show REM Associates Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at REM Associates Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
