Head of Customer Experience - Hybrid, High-Growth Leader

Head of Customer Experience - Hybrid, High-Growth Leader

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
REM Associates Ltd

At a Glance

  • Tasks: Lead a dynamic team to enhance customer experience and drive key performance metrics.
  • Company: REM Associates Ltd., a fast-growing company with a focus on innovation.
  • Benefits: Hybrid work model, flexible location, and opportunities for professional growth.
  • Other info: Join a vibrant team dedicated to excellence in customer service.
  • Why this job: Be a strategic leader in a high-growth environment and make a real impact.
  • Qualifications: Proven leadership skills and experience in customer experience management.

The predicted salary is between 60000 - 80000 £ per year.

REM Associates Ltd. in the United Kingdom is seeking a Director of Customer Experience to lead a team of 30-40 and own key performance indicators across the function.

The role emphasizes strategic leadership in a fast‑growing environment with a strong metrics focus.

The position offers a hybrid work model and is based in Cambridgeshire and Manchester, reflecting the company's flexible approach to location and operating cadence. #J-18808-Ljbffr

Head of Customer Experience - Hybrid, High-Growth Leader employer: REM Associates Ltd

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REM Associates Ltd

Contact Details:

REM Associates Ltd Recruitment Team

We think you need these skills to ace Head of Customer Experience - Hybrid, High-Growth Leader

Strategic Leadership
Team Management
Key Performance Indicators (KPIs)
Metrics Focus
Customer Experience Strategy
Hybrid Work Model Adaptability
Fast-Growth Environment Navigation