At a Glance
- Tasks: Manage dispatch operations and support security officers in a fast-paced environment.
- Company: Join Relyon Guarding, a trusted security provider with over 25 years of experience.
- Benefits: Earn £14.00 per hour, enjoy double pay on Bank Holidays, and receive full training.
- Other info: Flexible shifts with opportunities for overtime and career development.
- Why this job: Be part of a growing team and make a difference in security services.
- Qualifications: Good communication and IT skills; experience in a similar role is a plus.
The predicted salary is between 14 - 14 £ per hour.
£14.00 per hour (double time Bank Holidays)
Hours
Holiday
- Pro Rata as per shift pattern
- About Relyon Guarding and Security Services
Relyon Guarding and Security Services is a privately owned business, established over 25 years ago with multiple contracts with many prestigious clients across the Bristol and the Southwest, with offices in Bristol and Devon.
Our clients include, Mitie, Bath and Northeast Somerset Council, Environment Agency, Defra and Bupa to name a few.
Due to business expansion and contract wins, we are looking to increase our team with multiple vacancies for security staff within the Bristol and surrounding areas.
The Role
We are seeking a dedicated dispatch administrator to join our expanding team. Your duties will include:
Key Responsibilities
- Receiving jobs from various call centres and allocating to officers.
- Liaising with service partners, clients and officers to keep abreast of progress.
- Ensuring systems are monitored to protect the welfare of staff.
- Proof reading and issuing reports to clients.
- Arranging short term officer cover and managing absence.
- Updating key documents.
- Full training will be provided.
- Full uniform and equipment to complete the role is provided.
- Opportunities for additional shift, overtime and development.
- Shifts
Your shift pattern is determined by rota per month (average of 42 hours per week) and is based on a four on, four off pattern. 1800-0600 or 1900-0700
Saturday 1800-0600 or 1900-0700
Sundays & Bank Holidays 1800-0600 or 1900-0700
Requirements
- Experience in a similar role – Desired
- Good communication skills – Essential
- Good IT skills – Essential
- Ability to work under pressure – Essential
- Willingness to work within and support a team – Essential
If you are dedicated, reliable and ready to contribute to a leading security service provider, we would love to hear from you.
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Dispatch Administrator – Nights in Bristol employer: Relyonservices
Relyon Guarding and Security Services is an excellent employer, offering a supportive work culture that values professionalism and dedication. With over 25 years of experience, employees benefit from comprehensive training, uniform provision, and the cost coverage of SIA licence renewals, alongside opportunities for additional shifts and career development. Located in Newbury, this role provides a chance to work with prestigious clients while ensuring a high standard of customer service and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Dispatch Administrator – Nights in Bristol
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Dispatch Administrator – Nights. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Relyonservices. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Relyonservices
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We think you need these skills to ace Dispatch Administrator – Nights in Bristol
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Relyonservices. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Relyonservices.
How to prepare for a job interview at Relyonservices
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Relyonservices.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Relyonservices.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Relyonservices.
