Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create and maintain clear product documentation for internal teams and customers.
- Company: Join LexisNexis Risk Solutions, a leader in risk assessment solutions.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by improving customer experience through effective documentation.
- Qualifications: Experience in technical writing and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
About the Role
We are looking for a Product Documentation Specialist to join the UKI Product team. In this role, you will create and maintain high‑quality product documentation that supports both internal teams and customers. You will help define documentation standards, improve content delivery, and work closely with cross‑functional partners to ensure information is accurate, accessible, and easy to understand.
Responsibilities
- Create clear, concise documentation such as user guides, API introductions, release notes, and technical explainers.
- Work with product managers, engineers, UX, quality assurance, sales, support, and other stakeholders to gather information on product features and updates.
- Translate complex technical concepts into content suitable for a range of audiences, including developers, end users, and internal teams.
- Maintain and update documentation to reflect product enhancements, changes, and fixes.
- Manage and develop the product knowledge base, establishing practical documentation standards and guidelines.
- Partner with teams across the organisation to create consistent responses for recurring product questions.
Requirements
- Experience in technical writing, product documentation, or a related field.
- Ability to understand and explain complex technical concepts clearly.
- Strong written communication skills and attention to detail.
- Comfortable collaborating across teams in an agile or fast‑paced environment.
- Familiarity with documentation or content‑management tools (e.g., Confluence, MadCap Flare, Adobe FrameMaker) is helpful but not required.
- Understanding of software development processes is beneficial but not essential.
Why This Role Matters
This position plays a key role in ensuring customers and internal teams have the information they need to use our products confidently and effectively. You will help deliver documentation that improves customer experience and empowers colleagues across the business.
Working for you
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Product Documentation Specialist in Wales employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Documentation Specialist in Wales
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LexisNexis Risk Solutions on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into their products. Familiarise yourself with their solutions in Anti-Money Laundering and Fraud Risk. This shows we’re genuinely interested and ready to contribute from day one!
✨Tip Number 3
Practice articulating complex technical concepts in simple terms. As a Product Documentation Specialist, we need to demonstrate our ability to make information accessible. Try explaining a technical topic to a friend!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Product Documentation Specialist in Wales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Documentation Specialist role. Highlight your experience in technical writing and how it aligns with our needs at LexisNexis Risk Solutions.
Showcase Your Skills: Don’t forget to emphasise your strong written communication skills and attention to detail. We want to see how you can translate complex concepts into clear, concise documentation that’s easy for everyone to understand.
Be Collaborative: Mention any experience you have working with cross-functional teams. We value collaboration, so sharing examples of how you've partnered with product managers, engineers, or UX designers will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at LexisNexis Risk Solutions.
How to prepare for a job interview at RELX
✨Know Your Documentation Standards
Before the interview, brush up on documentation standards and best practices. Familiarise yourself with how to create clear and concise user guides or technical explainers, as this will show your understanding of the role and its requirements.
✨Understand the Product and Its Audience
Take some time to research LexisNexis Risk Solutions and their products. Understand the different audiences you’ll be writing for, from developers to end users, and think about how you would translate complex concepts for each group.
✨Prepare Examples of Your Work
Have a few examples of your previous documentation work ready to discuss. Be prepared to explain your thought process behind creating those documents and how they improved user experience or internal processes.
✨Show Your Collaborative Spirit
Since the role involves working closely with cross-functional teams, be ready to share experiences where you successfully collaborated with others. Highlight your ability to gather information from various stakeholders and how you ensure accuracy in your documentation.