At a Glance
- Tasks: Manage and grow client relationships while driving new business sales in the aviation sector.
- Company: Cirium, the leader in aviation analytics with a focus on innovation.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Other info: Hybrid work model with opportunities for international travel and career growth.
- Why this job: Join a dynamic team and make an impact in the aviation industry.
- Qualifications: 5+ years in revenue-generating roles within European Airlines or similar fields.
The predicted salary is between 60000 - 80000 £ per year.
Location: London Wall (Hybrid: 3 days/week in office). Required: regular international travel.
About the Business
At Cirium, we are the industry leader in aviation analytics, helping customers understand and predict industry trends across airlines, airports, and travel companies.
About the Role
As a Strategic Account Manager, you will manage and grow existing customer relationships while identifying new business opportunities within your territory, driving revenue growth through strategic account development and proactive sales.
Responsibilities
- Manage a portfolio of clients to optimize satisfaction, engagement, retention, and growth.
- Drive new business sales by acquiring new logo clients.
- Build and deliver short- and medium‑term territory and account plans to maximize revenue.
- Identify customer challenges and collaborate internally to deliver effective solutions.
- Communicate Cirium’s products and services aligned with customer business objectives.
- Understand client purchase processes and decision‑making dynamics.
- Arrange and lead meetings with clients and prospects (in person and virtually).
- Maintain accurate records using Salesforce.com and other sales tools.
Requirements
- 5+ years of revenue‑generating experience in European Airlines or a similar aviation context.
- Strong understanding and application of value‑based selling.
- Experience in strategic account management or related roles in aviation, SaaS, or information services.
- Track record of delivering growth and consistently exceeding targets.
- Ability to communicate a clear future vision to customers and stakeholders.
- Capability to quickly understand complex data and technology solutions.
- Strong communication, relationship‑building, and customer focus.
- Collaborative team player with effective internal communication skills.
Benefits
- Generous holiday allowance with the option to purchase additional days.
- Health screening, eye care vouchers, and private medical benefits.
- Wellbeing programs and life assurance.
- Competitive contributory pension scheme.
- Share option scheme (Save As You Earn).
- Travel season ticket loan and Electric Vehicle Scheme.
- Optional dental insurance.
- Maternity, paternity, and shared parental leave.
- Employee Assistance Programme.
- Emergency care access for elderly and children.
- RECARES days to support charitable causes.
- Employee resource groups with dedicated volunteering time.
- Extensive learning and development resources.
- Employee discounts through Perks at Work scheme.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Strategic Account Manager, Airlines employer: RELX
At Cirium, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. As a Strategic Account Manager, you'll benefit from generous holiday allowances, comprehensive health and wellbeing programs, and extensive learning opportunities, all while working in a hybrid environment that promotes work-life balance. Join us to not only advance your career in aviation analytics but also to make a meaningful impact within a supportive team dedicated to your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager, Airlines
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We think you need these skills to ace Strategic Account Manager, Airlines
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Strategic Account Manager, Airlines role at RELX.
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How to prepare for a job interview at RELX
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For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
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Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at RELX.
