At a Glance
- Tasks: Lead a team to build innovative ServiceNow solutions and mentor fellow developers.
- Company: Join LexisNexis Risk Solutions, a leader in data analytics and risk management.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on strategic growth and technology advancement.
- Why this job: Make a real impact by driving platform innovation and enhancing operational efficiency.
- Qualifications: Hands-on experience with ServiceNow and strong leadership skills required.
The predicted salary is between 70000 - 90000 £ per year.
Are you a hands-on ServiceNow expert who enjoys leading from the front while building scalable solutions across ITSM and ITAM (HAM Pro/SAM Pro)? Do you thrive in a technical leadership role where you can mentor developers, design enterprise-grade ServiceNow solutions, and drive platform innovation through automation and integrations?
About the Business
LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient.
About the Team
The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change, DevOps, SPM, and FedRAMP. The team partners closely with ITOM, Architecture, Systems Administration, Security, and other technology teams to deliver scalable, secure, and efficient platform solutions through workflow development, integrations, automation, asset lifecycle management, governance, reporting, and operational process improvement.
As the platform continues to mature, the team is evolving from a primarily implementation-focused model to a more strategic, product and engineering led function, progressing through a “crawl, walk, run” maturity journey focused on expanding feature adoption, enhancing integrations and automation, and driving operational efficiency and business value across the enterprise.
About the Role
We are seeking a hands-on ServiceNow Software Engineer Lead to act as the technical lead and working manager for our ServiceNow development team, with a strong focus on ServiceNow IT Service Management (ITSM) and IT Asset Management (ITAM), including Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro). This is a technical leadership role, not a purely managerial or administrative position. The successful candidate will remain hands-on with development while leading and mentoring a small team of ServiceNow Software Engineers, ensuring high-quality engineering and alignment with platform architecture and enterprise standards. You will be responsible for technical leadership, platform engineering, solution design, and development governance, working closely with Architecture, Product Owners, and cross-functional teams to deliver scalable ServiceNow solutions.
ServiceNow Software Engineering Tech Lead employer: RELX
RELX is an excellent employer that values its employees by fostering a collaborative and inclusive work culture in the vibrant setting of Greater London. With generous holiday allowances, health screening benefits, and opportunities for professional growth, employees are encouraged to develop their skills while contributing to meaningful customer relationships in the SaaS industry.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Software Engineering Tech Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals that could give you a leg up.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best ServiceNow projects and solutions. This not only highlights your technical expertise but also demonstrates your ability to lead and innovate in real-world scenarios.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ITSM and ITAM. Be ready to discuss how you've driven platform innovation and mentored others in your previous roles—this is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at LexisNexis Risk Solutions.
We think you need these skills to ace ServiceNow Software Engineering Tech Lead
Some tips for your application 🫡
Show Your ServiceNow Skills:Make sure to highlight your hands-on experience with ServiceNow in your application. We want to see how you've led projects, mentored others, and built scalable solutions. Use specific examples that showcase your expertise in ITSM and ITAM.
Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when candidates tailor their applications to match the job description. Mention how your skills align with our needs, especially around technical leadership and platform innovation.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at RELX
✨Show Your Hands-On Experience
Make sure to highlight your practical experience with ServiceNow, especially in ITSM and ITAM. Be ready to discuss specific projects where you’ve built scalable solutions or led a team, as this will demonstrate your technical leadership capabilities.
✨Prepare for Technical Questions
Expect in-depth technical questions related to ServiceNow architecture, integrations, and automation. Brush up on your knowledge of HAM Pro and SAM Pro, and be prepared to explain how you've implemented these in past roles.
✨Demonstrate Your Mentoring Skills
Since the role involves mentoring developers, think of examples where you’ve successfully guided team members. Share stories that showcase your ability to lead from the front while fostering a collaborative environment.
✨Align with Their Vision
Research LexisNexis Risk Solutions and understand their focus on operational efficiency and risk management. Be ready to discuss how your skills can contribute to their strategic goals, particularly in enhancing feature adoption and driving business value.
