Are you passionate about keeping projects on track and ensuring teams have the support they need to succeed?
Do you enjoy coordinating schedules, managing information, and helping deliver high-quality outcomes in a fast-paced environment?
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the Role
The Digital Success Executive plans, configures and delivers RX digital products across multiple events. Working with cross-functional teams, they ensure activities are tested and launched on time, support selected events onsite internationally, communicate targets and use post-event insights to improve customer outcomes, operational efficiency and consistent best practice.
Responsibilities
- Configure and quality-assure LMA, Colleqt and Offers, including URLs, QR codes and promotional materials.
- Define customer trial, adoption and engagement targets for each event.
- Project-manage digital delivery schedules across multiple events, tracking progress, risks and actions.
- Coordinate cross-functional teams to align responsibilities, technical support and event readiness.
- Lead remote and onsite deployments, including international event support.
- Manage suppliers, budgets, staffing and first-line operational or technical support.
- Conduct post-show reviews and use insights to influence product development.
- Improve and share delivery plans, customer journeys, best practices, tests and operational standards.
Requirements
- Strong organisational and project-management skills, with experience delivering multiple events or workstreams to fixed deadlines.
- Confident stakeholder management and influencing skills across cross-functional teams.
- Excellent attention to detail and a disciplined approach to configuration and quality assurance.
- Ability to learn digital platforms quickly and test URLs, QR codes and customer journeys.
- Experience coordinating communications, artwork, print production, suppliers and onsite operations.
- Ability to interpret performance data and turn insights into practical recommendations.
- Customer-focused, collaborative and adaptable, with the confidence to work independently.
- Willingness and ability to travel internationally and support events onsite.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Digital Success Executive in Richmond employer: RELX
RELX is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee wellbeing, generous benefits, and opportunities for professional growth, you will be empowered to influence strategic decisions across multiple business segments while enjoying a healthy work/life balance. Join us to be part of a forward-thinking team that values your contributions and fosters a culture of shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Success Executive in Richmond
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like RELX are looking for when hiring for a Digital Success Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to RELX for the Digital Success Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
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✨Utilise Company Resources
Don’t forget to check out RELX’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Success Executive.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at RELX, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at RELX. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at RELX
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that RELX uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at RELX. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
