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For Companies At a Glance
- Tasks: Design and implement processes that enhance customer and employee experiences.
- Company: Join a global leader in information and analytics, making a real impact.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Why this job: Be part of a team driving digital innovation and optimisation.
- Qualifications: Experience in process modelling and agile environments is essential.
- Other info: Enjoy a healthy work/life balance with numerous wellbeing initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you passionate about designing and implementing processes and solutions that empower great customer and employee experience? Do you enjoy collaborating with teams that make a difference?
About our Team
Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges.
About the Role
The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications.
Responsibilities
- Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes
- Gather business requirements, high level user stories and acceptance criteria
- Maintain stakeholder expectations and raise appropriate issues to project managers as necessary
- Develop “trusted advisor” relationship with senior stakeholders through effective communication
- Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams
- Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability
Requirements
- Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria
- Solid understanding of software development methodologies, platforms, and tools
- Demonstrated ability to plan and facilitate small to medium-sized workshops
- Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation
- Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban
- Experience performing the Business Analyst role across the full software development lifecycle
- Experience with Lead-to-Cash processes and Salesforce
- Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Senior Business Analyst I in Oxford employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst I in Oxford
✨Tip Number 1
Network like a pro! Reach out to current employees at Elsevier or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Tailor your answers to show how your experience aligns with their goals, especially around customer and employee experience.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss specific examples of how you've used data to drive process improvements. This will resonate well with the Senior Business Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Senior Business Analyst I in Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process modelling and business analysis. We want to see how your skills align with our mission of delivering great customer and employee experiences.
Showcase Your Communication Skills: Since strong verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear language and structure to make your points stand out, just like you would in high-quality process documentation.
Highlight Relevant Experience: Be sure to mention any hands-on experience you have with Agile methodologies and tools like Jira or Confluence. We’re looking for candidates who can hit the ground running, so showcasing your familiarity with these will definitely work in your favour.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at RELX
✨Know Your Processes
Make sure you brush up on process modelling, especially BPMN standards. Be ready to discuss how you've documented current business processes and recommended improvements in your past roles. This will show that you understand the core responsibilities of a Senior Business Analyst.
✨Engage with Stakeholders
Prepare to talk about your experience in building relationships with senior stakeholders. Think of examples where your effective communication helped maintain expectations or resolve issues. This is crucial for developing that 'trusted advisor' relationship they’re looking for.
✨Showcase Your Agile Experience
Since the role involves working in agile environments, be ready to share specific instances where you've used Agile, Scrum, or Kanban methodologies. Highlight how you facilitated workshops or gathered requirements in these settings to demonstrate your hands-on experience.
✨Data-Driven Decision Making
Familiarise yourself with data analytics tools and be prepared to discuss how you've used data to inform business decisions. Mention any experience with Salesforce or similar platforms, as this will align well with their focus on leveraging technology and data.
