At a Glance
- Tasks: Lead cross-functional teams to enhance digital experiences and drive customer insights.
- Company: Join LexisNexis Risk Solutions, a leader in data analytics and risk management.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Why this job: Shape the future of customer experience with data-driven decisions and innovative solutions.
- Qualifications: Experience as a Product Owner with strong Agile and web analytics skills.
- Other info: Inclusive culture with opportunities for mentorship and community support.
The predicted salary is between 36000 - 60000 £ per year.
Do you enjoy working across multiple teams? Do you have experience of Adobe Analytics or any other Web Analytical platforms?
About the Business: LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient.
The Role: Join us as a Lead Product Owner, where you’ll guide the vision and delivery of our Customer Insight Engineering (CIE) initiatives. You’ll lead a collaborative team focused on enhancing digital experiences and using data to improve customer outcomes. Your work will empower teams to make informed decisions and drive positive change.
About the Team: The Customer Insights Engineering team, part of MarTech, uses platforms like Adobe Analytics and Qualtrics to gather and analyze data for business decisions. The team includes product owners, developers, and analysts, with the Lead Product Owner managing one direct report and collaborating with UX and dev teams.
Responsibilities:
- Shape and communicate a clear product vision aligned with business and customer experience goals.
- Develop and manage a roadmap that prioritizes user needs and measurable impact.
- Maintain and prioritize the product backlog, ensuring alignment with strategic objectives.
- Write accessible user stories and acceptance criteria; lead sprint planning and delivery.
- Collaborate with engineering, UX, marketing, product, and analytics teams for high-quality releases.
- Promote the use of web analytics, A/B testing, and personalization to optimize customer journeys.
- Inspire stakeholders to leverage customer insights for better decision making.
- Act as a liaison between business units, technical teams, and partners.
- Facilitate inclusive workshops and feedback sessions.
- Communicate progress and priorities to all stakeholders.
- Mentor and support team members, fostering a culture of learning, experimentation, and inclusion.
Requirements:
- Proven experience as a Product Owner or Product Manager in an insight and analytics focused environment.
- Strong understanding of Agile methodologies and product lifecycle management.
- Expertise in Adobe web analytics, personalization, and customer feedback platforms, ideally Adobe and Qualtrics.
- Experience as a product owner of a vendor owned SaaS product (vs an internally built product).
- Experience/exposure to customer insights and research and survey tools and platforms.
- Excellent communication and leadership skills.
- Demonstrable experience in stakeholder management across multiple functional business areas.
- Strong storytelling capabilities to influence and guide.
- Understanding of data management compliance, for example GDPR, to ensure security and control of key business and customer data.
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Lead Product Owner in London employer: RELX
Contact Detail:
RELX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at LexisNexis Risk Solutions. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills in real-time! If you’ve got experience with Adobe Analytics or similar tools, consider creating a mini-project or case study to demonstrate your expertise. It’s a great way to stand out!
✨Tip Number 3
Prepare for interviews by diving deep into the company’s values and recent projects. Tailor your responses to show how your vision aligns with their goals. We want to see that you’re not just a fit, but a perfect match!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Lead Product Owner in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Lead Product Owner and how your experience aligns with our mission at LexisNexis Risk Solutions.
Tailor Your Experience: Make sure to highlight your relevant experience with Adobe Analytics or similar platforms. We love seeing how you've used data to drive decisions and improve customer outcomes, so don’t hold back on those examples!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language to describe your skills and experiences. This will help us understand your fit for the role quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RELX
✨Know Your Analytics
Make sure you brush up on your knowledge of Adobe Analytics and any other web analytical platforms. Be ready to discuss how you've used these tools in past roles to drive insights and improve customer experiences.
✨Showcase Your Agile Experience
Since the role requires a strong understanding of Agile methodologies, prepare examples from your previous work where you successfully managed product backlogs and led sprint planning. Highlight how you collaborated with cross-functional teams to deliver high-quality releases.
✨Communicate Your Vision
As a Lead Product Owner, you'll need to shape and communicate a clear product vision. Practice articulating your vision for a product or project you've worked on, focusing on how it aligned with business goals and improved user outcomes.
✨Engage Stakeholders Effectively
Prepare to discuss your experience in stakeholder management. Think of specific instances where you facilitated workshops or feedback sessions that led to better decision-making. Show how you inspired others to leverage customer insights for positive change.